Contributor I

Sonos Move starts Spotify in the middle of the song

Forum|Forum|4 years ago
November 26, 2021
34 replies
1577 views

I’m using a Sonos Move. When I play a song from Spotify through an iPhone X, Sonos starts playing in the middle of the song. Does anyone know how to resolve this issue?

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106rallye

@Jraward So what did Sonos say when you called them as advised above?

E

enrb3t

Lyricist I

I’ve been experiencing this issue at least for 2 years now, and I’ve always thought it was something wrong with my setup. Same problem: Spotify, two Ikea/Sonos speakers, and songs that start playing not at the beginning.

It’s annoying it didn’t get fixed after all this time…

Ken_Griffiths

I’ve been experiencing this issue at least for 2 years now, and I’ve always thought it was something wrong with my setup. Same problem: Spotify, two Ikea/Sonos speakers, and songs that start playing not at the beginning.

It’s annoying it didn’t get fixed after all this time…

My daughter in law had a similar issue with her Spotify account on Sonos and with my help, what she did was the following…

Logged into Spotify online account and then selected the option to log out of Spotify everywhere.
Removed the Spotify App from Sonos
Set her routers 2.4Ghz WiFi band to use a fixed non-overlapping channel 1, 6 or 11 and a channel-width of 20Mhz only and rebooted the router.
Powered off all Sonos speakers and brought them all back online and then reinstalled the Spotify service via the Sonos App.

Spotify then all worked for her perfectly after doing these things and she has not had an issue since. If she groups her speakers, she now mostly starts that group-playback using the most modern Sonos speaker in her setup, which in her case, is a Sonos Five - So that new(ish) device is usually the group co-ordinator - it has a decent processor/storage for sending all the music to the other devices for playback in sync.

So perhaps see if these things may work for you.

E

enrb3t

Lyricist I

I’ve been experiencing this issue at least for 2 years now, and I’ve always thought it was something wrong with my setup. Same problem: Spotify, two Ikea/Sonos speakers, and songs that start playing not at the beginning.

It’s annoying it didn’t get fixed after all this time…

My daughter in law had a similar issue with her Spotify account on Sonos and with my help, what she did was the following…

Logged into Spotify online account and then selected the option to log out of Spotify everywhere.
Removed the Spotify App from Sonos
Set her routers 2.4Ghz WiFi band to use a fixed non-overlapping channel 1, 6 or 11 and a channel-width of 20Mhz only and rebooted the router.
Powered off all Sonos speakers and brought them all back online and then reinstalled the Spotify service via the Sonos App.

Spotify then all worked for her perfectly after doing these things and she has not had an issue since. If she groups her speakers, she now mostly starts that group-playback using the most modern Sonos speaker in her setup, which in her case, is a Sonos Five - So that new(ish) device is usually the group co-ordinator - it has a decent processor/storage for sending all the music to the other devices for playback in sync.

So perhaps see if these things may work for you.

Thank you for all the steps you listed! I will try as soon as possible :)

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