Sonos Move starts Spotify in the middle of the song

Using the Sonos app?

Using the Spotify app and Spotify Connect?

Using the Spotify app over Airplay?

Using the Spotify app over Bluetooth?

We need rather more data.

Using the Spotify app and Spotify Connect

In that case your local network traffic could be choked. Maybe the Move’s WiFi connection is marginal. Submit a Sonos diagnostic after an occurrence and post the confirmation number. 

Here's the confirmation number: 940341039

I also have this issue. When playing songs from Spotify on Ubuntu or on Android. It consistently starts in the middle of the song, but the spotify progress bar incorrectly shows that it starts playing from the start. Pressing |< (back) starts the song from the beginning.

Same thing for me. I have an iPhone 12 Pro and 2018 MBP i7. Whenever I stream from the Spotify app using the “select a device” feature to any of my Sonos speakers, it’ll start blasting from the middle of the song. This has been happening for 2 years. In terms of internet, our ISP is Xfinity. We have fairly decent wi-fi speeds on account of our mesh TP Deco router. We get about 500Mbps down near the main router and no less than 50Mbps at our furthest part of the house.

Happens to me all the time now, very easy to replicate. Also happens on a brand new Sonos system on a different network that I have.

Probably going to switch to Apple Music, hopefully the issue will go away then. Spotify and Sonos don’t play well together these days.

Been like this for me for a couple of years. Happens from iPhone, Mac, iPad ++

Any time I start Spotify and use Spotify Connect to play from any Sonos speaker or setup, the first song I play starts in the middle. Every single time.  System wide.

I’m only using Spotify ‘Free’ here, but not seeing the issue with the ‘Connect’ feature, nor with Airplay. Maybe if anyone uses Airplay, it might be worth trying that, just to see if the same thing happens, in which case it could just be a local wireless connection issue, which might be solved (hopefully) simply, either by switching WiFi bands in some cases, or a change of router/SonosNet channel (perhaps)?

I read in other threads here too, that signing out of Spotify ‘everywhere’ via the users online account and removing/reinstalling both the native Spotify App and the Spotify Service in the Sonos App can often assist with such issues too, so perhaps consider giving that a try (if not tried already).

Hi @acmove @wefef @ryanbv @tiaskillen & @danielrosenq 

Please ensure both your Sonos systems and your Spotify apps are fully up-to-date. Reboot your speaker, your device running the Spotify app, and your router. If the issue persists after these steps, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.