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Answered

Sonos move not switching on and flashing red

  • September 30, 2025
  • 2 replies
  • 42 views

I’ve been charging my Sonos move with a USB and the main charger it came with for 5 hours each and it does not switch on regardless of what I do. Whilst it is charging, the battery symbol at the front constantly flashes. I’ve tried to hold the power button but the light at the top just flashes white and switches off again. Really wondering what’s happened and would love some help, feel like I’ve tried everything.. 

Best answer by Airgetlam

Sounds odd. What did Sonos Support say, when you called in to discuss it? That might give us a clue as to where to start. 

2 replies

Airgetlam
  • Answer
  • September 30, 2025

Sounds odd. What did Sonos Support say, when you called in to discuss it? That might give us a clue as to where to start. 


buzz
  • September 30, 2025

If you are using a supported USB charger or that MOVE’s charging ring is operational, MOVE wants you to contact Support.