Skip to main content

(There are a few topics on this issue that aren’t terribly old, but they have been closed for further commenting)

I have several Sonos One speakers, one Sonos Move. they are all operating on WiFi.  The router, a Netgear Orbi RBR850, which is 10-15 feet away, at the most, from the speakers.

When streaming music, for example from Spotify, if I manually change the channel or the song, the Sonos Move will go quiet or a bit, eventually it comes back.

From the past comments, I can see there is some underlying problem -- I have heard people mention various routers as being the issue, which I cast doubt on, simply due to the variety of routers mentioned, and in particular mine can cover 5000 sq ft.

A possible clue is that sometimes the other speakers will briefly demonstrate the same behavior, that is the Sonos One speakers -- but they seem to recover more quickly.   Predominantly it’s the Sonos Move that has problems.

I have MacOS Monterey 12.x (up to date) and the Sonos controller is up to date both on MacOS and iOS 18.   I have rebooted the Sonos One, and all of them, the router, my Macbook, iOS.  These actions do not improve the symptoms.

Speculatively, I wonder if this is a firmware issue with the Sonos Move, but I wonder if someone might understand the underlying issue better and whether there is hope that it could be remedied with a software fix.

 

Thanks!

 

Be the first to reply!

Reply