I cannot configure and add the Sonos Move to my system, I do the configuration, it does not appear in the app I do the procedure as requested by the app when you do not see the device but nothing has disappeared into thin air and obviously not even in Bluetooth it works, I have  tried to reset it several times, to create a new system only with the move, to change the Wi-Fi name and pass, nothing I can not get it to work!  As soon as I bought it it worked then I had to reset the system and now I have been testing all but nothing to do for 3 months!  solutions?  defective product assistance?  or what ?