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Sonos Move - Battery Depleted

  • 19 November 2023
  • 1 reply
  • 130 views

I have many Sonos products including the Move and the Move ring charger. 

 

Just noticed the lights blinking red while sitting in the charger. 

Tried to plug it in and gives me the orange blinking I'm charging lights.

The app says, "battery depleted."

 

Please help!

I'm afraid this thing is dead.

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Best answer by GuitarSuperstar 19 November 2023, 02:23

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Userlevel 7

Contact Sonos Support. It looks like you may need a replacement battery.

https://support.sonos.com/en-us/article/replace-the-battery-in-your-sonos-move