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Answered

Sonos move and S1


  • Contributor I
  • 5 replies

Just a quick check if the Move is still compatible with S1, reading the general table, it should be, but based on the Q&A of the product, it shouldn’t… Is it a new version which is not compatible with S1 anymore and the table is not up to date or it is just a mistake in the Q&A?

Thx! 

Best answer by Corry P

Hi @Shal 

Welcome to the Sonos Community!

Thanks for flagging this, as that is an error. Sonos Move most assuredly does support both S1 and S2, but comes pre-loaded with S2 meaning that it can only run S1 if added to a pre-existing S1 system.

I found this error in the FAQ on the main page for buying Move - is that where you found this misinformation, or did you find it somewhere else? If somewhere else, please supply a link, and I’ll get that page changed too.

Thanks again for reporting this!

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4 replies

melvimbe
  • 9882 replies
  • May 3, 2023

That is confusing….

https://www.sonos.com/en-us/shop/move

 

 

But the link to learn more takes you to this page.

 

 


Corry P
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  • Sonos Staff
  • 8646 replies
  • Answer
  • May 3, 2023

Hi @Shal 

Welcome to the Sonos Community!

Thanks for flagging this, as that is an error. Sonos Move most assuredly does support both S1 and S2, but comes pre-loaded with S2 meaning that it can only run S1 if added to a pre-existing S1 system.

I found this error in the FAQ on the main page for buying Move - is that where you found this misinformation, or did you find it somewhere else? If somewhere else, please supply a link, and I’ll get that page changed too.

Thanks again for reporting this!


  • Author
  • Contributor I
  • 5 replies
  • May 3, 2023

Many thanks Corry, that was indeed in the FAQ https://www.sonos.com/en-us/shop/move

I am running S1 where I will mainly use the Move so all good to downgrade it to S1 even if it is pre-loaded with S2.

 

Thx again!


Corry P
Forum|alt.badge.img+18
  • Sonos Staff
  • 8646 replies
  • May 3, 2023

Hi @Shal 

Shal wrote:

I am running S1 where I will mainly use the Move so all good to downgrade it to S1 even if it is pre-loaded with S2.

I’m not sure if this is a question or not, but if it is, then yes - good to go!


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