I think this may be a common problem.. but.. I can’t get any light to go on at all.. the Roam was working fine until a couple of days ago.. although the power button has always been a bit hit and miss.. I only use it through bluetooth on my phone ipad as I am living abroad.
It has not been used for approx 36 hours.. and this morning I found it dead and unresponsive. I tried the holding down power for 12 to 30 seconds.. this did nothing.. I did notice that I had a brief orange flight flashing on the base.. I had been using a regular USBC cable.. which i’d never had a problem with for 18 months.. but I have reverted to the original cable..
I called technical support.. after 45 minutes on hold etc.. the technician’s diagnosis.. I think there is a problem with your roam.. this did make me laugh.. anyway.. I am going to leave it charging for a few hours with the original cable.. to see if this has any impact.. any advice very welcome.
Best answer by Corry PView original