Roam Stereo Pair issues

Thanks for pointing that out - truly frustrating. Add in that one speaker usually doesn’t play any sound, even though it’s close to the one it’s paired with - you’re right - useless as a pair. 

same issue here.  Hope they come up with a fix soon.  It’s easy enough to pair, but the fact that my Moves stay paired with no issue makes this very perplexing and frustrating. Am I far off base thinking one could simply copy/paste the code modules used for pairing in the Move and apply to the Roam?  Confused….

There was a software update yesterday which deals with this some, have you installed that?

Installed the update ….. doesn’t seem to have fixed the issue though. Very frustrating!

It might be time to call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

I bought a couple of Sonos Roams to use outside in our patio, under cover, but next to the pool. I experienced some strange behaviour, similar to what was previously mentioned in the thread, like the stereo pair splitting and only one speaker playing in a pair.

 I spoke to Sonos support and potential issues included:

• each speaker connected to a different satellite in our mesh network. Make sure they’re on the same satellite. This seems to be the biggest issue, and it’s mostly related to AirPlay2.
• one speaker connects at 4.4GHz, the other at 5Ghz (although it sometimes works, but intermittently)
• Network settings supporting 20Mhz/40Mhz coexistence

It was also confirmed that stereo pairing won’t be retained once powered down. This is a potential deal breaker for me. I got them for their wifi and weather resistant capabilities (it’s right next to the pool), but it also needs to be user friendly. As I’m planning to store them away after use in any case, I might as well get two HomePod minis and be a bit more pedantic about keeping them safe. It’s not in direct sun and potential rain.

I don’t understand all these pairing issues with ROAMs as an issue.  They are not intended as a fixed stereo pair, they are meant to walk away with you and ROAM.  If you make a new configuration, you have to go to the app and set it up and it is meant to go back to baseline when the end of the scenario is detected and become a singular ROAM.  Maybe there should be a save and recall configurations function, OK, but there are endless configurations many people may have included breaking the link to use bluetooth in the car or your phone at a party or pairing with friends ROAMs at a party or something.  There is not really a good way to predict in software how anyone really wants to roam around with their ROAMs without decreasing their capability to roam.   Many of these things I am reading seem to be about not wanting to buy other SONOS equipment to satisfy their specific needs or disliking the go back to baseline scenario because they have to go back to the app.  The ROAM seems to have more capability and control for any number of situations and still go back to being a singular roaming around speaker.  These are just my opinions as a SONOS  user.

When I bought my pair of Roam’s, pairing was a specific feature that they supported.  It still says pairing is a feature on the product page today.

The thing that is not stated is “unlike any other Sonos pairing, you must go and re-pair your Roam’s every time you want to use them because they separate from the pair each time they go to sleep”.

I bought Roam because I can take them with me when I want, and also have them live most of their time in my study as a pair.  If I did take one away with me, and needed to re-pair, fine.  But thats not whats happening.

This is what the Staff have said about the Roam stereo pairing features (off its charger):

Obviously they always stay stereo paired when on WiFi and placed on a charger and work great when on the Sonos magnetic Qi charger base.

They not stay stero paired, as it's impossible to pair them in the first place. You can pair them, but only one plays music after this "pairing".

The stereo pairing for Roams used to work for me a couple months ago, seem like Sonos "improved" the firmware in the meantime.

This is the case of over ambitious project (do everything) crippled by hardware savings (why just one button with several use functions - I had to print and glue to my speaker short manual how to turn on the BT, go to sleep, shut off). The designer assumed the software will work flawlessly and all will happen automatically, the device will always guess the user needs. But the flawed overly complex software is not cooperating :(

So I decided for old phone and two BT speakers- it works all the time, no issues, no tinkering, no firmware updates, no decoding of blinking LEDs, no repairing. Simple and works.

It even allows me to listen in stereo in hotels, where Sonos refuses to connect to WiFi at all, so stereo pairing was never possible.

The sound of Sonos is great, but to get it I spend more time tinkering vs. listening. Beautiful product destroyed by poor software quality control.

Initially I was impressed by Sonos sound, especially in stereo. Now the stereo pairing capability is broken, and the product is useless.