Roam Stereo Pair issues

I also bought a pair of the wireless charges so I could keep the roams charging while playing on the deck and they still seperate pairs. I don't find those chargers work all that well 

Just picked up a pair of Roam and my issue is a bit different.  I don't mind so much that they unpaid, though my play 1s never had this issue.  My issue us even when I pair them as stereo, app seems to play as stereo but one of the two will not have sound.  This appears to be random as sometimes it works sometime doesn't.  I end up just playing both and that's more reliable, as stereo pair doesn't always work for me.

Bummer as I like how small they are and playing both fills the room very well (though still lacks base).  If I cannot reliably connect both, they are going back...

I created an account just to share my experience with this and possible solution.  
 

Me: Sonos power user/brand advocate with setups in multiple rooms, in ceiling speakers, 3 Amps and 1 port total. iPhone 12 max pro with latest iOS, google fiber/mesh. 
 

Purchased 2 Roams with intent to pair for stereo. Went through same steps. Sonos confirmation audio in stereo. Tried to play music in Music app. Failure. Only 1 speaker played music. Tried reconnecting from other speaker, etc. I could select both speakers separately and they would play together but each in mono. That was not satisfactory at all obviously.  

THIS WAS LITERALLY MY FIRST EVER BAD EXPERIENCE WITH SONOS AND I WAS SOMEWHAT SHOCKED  

I just now randomly tried loading music through the Sonos app instead of iOS Music, which required me to authorize my phone on my Apple Music account (had no idea it wasn't authorized). I logged in, loaded My Library, opened a playlist and suddenly everything plays in stereo. 
 

Note this isn't a perfect fix. I went back to Apple Music app and stereo broke again. But I didn't have to repair the speakers again. I just had to back to Sonos app and load Apple Music in the Sonos app again and back to stereo. Not perfect but good enough for me. 
 

TLDR: if you're having issues using 2 Roams in stereo mode, try loading your music within the Sonos app (ie, use Sonos app to play music.)

This is depressing!! I’d planned buying a second to add a stereo pair in the conservatory or outside. But they would be joining other speakers around the house. I thought they'd act as one speaker, my old Sony cubes worked similarly & brilliantly in stereo, and would join other easily. Is Sonos aware of this as it is a feature they promote?

WTF Sonos? Just got mine today, and setup stereo pair, sound great. Stopped the music for a few hours, and when I play via Spotify or anything, Only the right speaker (primary) plays sound (altho the left will control the music, they still show as paired). This is a similar problem that the Move had last year with Air Play, taking a few minutes to play in stereo. Do you test your products anymore?

Same issue losing the stereo pair. (two roams) Raised a ticket with sonos support, casenumber 02829603 (last april!). No reply and never got solved. Another complaint, ability to use the roams as satellites (for example with a beam and/or an ARC). Never got an answer on that one. Although these speakers are not cheap at all, you can only use them as a expensive BT speaker (and for that there are much cheaper options). Not satisfied at all.

A 0.

Called support, and they had me power cycle my router to see if it was a UPnP discovery error, and they seem to work better now. (altho, the support technician was also confused about the need to re-pair to stereo after power cycling the Roams, lol)

Getting worse. Now, they pair but only one plays. The other is silent. I have factory reset and reinstalled multiple times and no resolution. I own about every Sonos product and am a huge advocate. As a founder of a software company, I consider Sonos a Gold Standard in quality and customer experience. It’s a new product and I am hopeful fixes will follow. For now, running unpaired I suppose. 

So frustrating! Just bought a pair of Roams today and already have had to re-pair them a few times - ridiculous. 

This has been deeply annoying for me.

https://support.sonos.com/s/article/1066?language=en_US

This article (now) says that powering off a Roam or a Roam going to sleep will break a pair.  What a terrible design choice.

So they are basically useless as a pair, since you will need to re-pair them all the time.