My Roam Power On/Off button is depressed and can not snap back to the default setting. As a result I can not push in the button to pair, turn on or off and then not use. Contacted the Sonos support desk and they said I broke the button and since out of warranty there was nothing they could do or provide any advice. Any similar experience or advice. Thanks
Answer
Roam On/Off Power Button Not Working
Best answer by Jamie A
Hi
If there’s a hardware issue with the Roam that support has explained, then the community wont be able to offer any help in resolving this.
I’ve had a look into our system and can see that a case was setup to Out of Warranty RMA your Roam a few days ago. I would recommend going through with this as, without the use of the power button, you wont be able to do much with the Sonos Roam.
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+17Hi
If there’s a hardware issue with the Roam that support has explained, then the community wont be able to offer any help in resolving this.
I’ve had a look into our system and can see that a case was setup to Out of Warranty RMA your Roam a few days ago. I would recommend going through with this as, without the use of the power button, you wont be able to do much with the Sonos Roam.
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