Skip to main content
Answered

roam doesn’t connect —wifi or Bluetooth

  • October 29, 2022
  • 1 reply
  • 167 views
B
Forum|alt.badge.img
  • Barb99
  • Trending Lyricist I
  • 12 replies

I cannot connect via Sonos app or Bluetooth. In the app it says “offline”. I can’t see it in AirPlay. I do have several Sonos speakers that work just as they should (wifi and AirPlay). 

My roam has been plugged in for awhile so I think I can eliminate battery or wireless charging (don’t own it) I did try powering it down  

I walked through find missing products multiple times. Note that restarting my router is a 12 min task.
The chat box appears to walk you through the help steps again so that seems useless. Thus here I am since the office is closed  anyone have an idea?

 

Best answer by Barb99

After spending days and hours it is fixed 30 seconds after posting this. I went to Bluetooth devices and it started trying to connect automatically. It never had a blue light before. Hope that helps someone. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

B
Forum|alt.badge.img
  • Barb99
  • Author
  • Trending Lyricist I
  • 12 replies
  • Answer
  • October 29, 2022

After spending days and hours it is fixed 30 seconds after posting this. I went to Bluetooth devices and it started trying to connect automatically. It never had a blue light before. Hope that helps someone. 

Terms & ConditionsCookie settingsAccessibility statement