I am SO frustrated with this thing. But I now think it’s an APP issue. I have an original ROAM with a charging base. I use it mainly out on our deck and grouped with speakers in the same area, ie: kitchen and family room. Lately every time I use it then place it on the charger for the night the next time I go to use the Roam, it isnt in the app. I have to do the main reset (12 Sec) then the roam will start playing whatever music the “group” that its not a part of is playing, App says that its there, but powered off or asleep, No amount of button pushing on Roam changes the app status but the music plays and volume is controllable from Roam. All the SONOS products are great,,,,, this thing has been a head ache from day one!!!! About to just relegate to a very expensive BT speaker. Any one have a fix? Again,, this time I think the issue is the app.