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One Move speaker cutting out for one second while other continues to play

  • 21 November 2022
  • 2 replies
  • 606 views

I have two Moves, stereo paired.  The left one keeps cutting out for about 1 second (about once every 3 minutes or so, but sometimes it comes in bunches).  Has anyone encountered this?  Any potential solutions?

 

This happens when on wifi and Airplay either from my iPad or iPhone.  

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Best answer by GuitarSuperstar 21 November 2022, 21:24

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Userlevel 7

Try this:

  1. Separate the Moves as a stereo pair.
  1. Reboot both Moves by following these steps:
    1. Take Move off of the charging base.
    2. Hold the power button for at least 5 seconds, or until the status light turns off.
    3. Wait 10 seconds.
    4. Press the power button or place Move back onto its charging base.
  2. Swap the Moves (left speaker is now the right speaker/right speaker is now the left speaker.
  3. Create a stereo pair with the swapped Moves.

Try this:

  1. Separate the Moves as a stereo pair.
  1. Reboot both Moves by following these steps:
    1. Take Move off of the charging base.
    2. Hold the power button for at least 5 seconds, or until the status light turns off.
    3. Wait 10 seconds.
    4. Press the power button or place Move back onto its charging base.
  2. Swap the Moves (left speaker is now the right speaker/right speaker is now the left speaker.
  3. Create a stereo pair with the swapped Moves.

This didn’t work, and I’ve tried it 4 times.  Any other advice?

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