Hey guys in the tech team, l bought sonos move 2, in short it does not work.
the app does not work.
l tried everything...does not work.
soon u will be out of work..if this f…… app doesent work soon.
1 and half week since l bought it, when u buy something, l want it to work,
now get your * together and fix this app so l can use this product.
Adam.
*Moderator Note: Modified in accordance with the Community Code of Conduct.*
Perhaps you’re doing something wrong or the Move 2 device is faulty. The Move 2 is working okay here with the new Sonos App. In fact I have two of those speakers and both are working fine, either standalone, or stereo paired.
If you can’t resolve the matter, then it maybe best to try to first reproduce the issue, then immediately submit a Sonos system diagnostic report from within the Sonos App (if practicable), note it’s reference and then contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to resolve the matter.
This app does not find sonos speaker, bought first sonos move the older tipe same thing app did find anything, wifi ok, app just does not work (iceland ?)l will take it to the tech guys in Elko tomorrow
Is there anything on your controller device that might be blocking mDNS discovery of the speaker - VPN client for example or some kind of security blocker? Also the discovery can be blocked if you are using WiFi extenders in some cases or if the network segments (5Ghz/2.4Ghz bands) are isolated.
As a further thought too
https://support.sonos.com/en-us/article/sonos-system-requirements
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