My Roam has stop working - I tried to reset - reboot but nothing happens -
Best answer by AjTrek1 20 September 2022, 19:58
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I have the same problem. This is my second Sonos Roam that is experiencing problems. My current Roam has a solid orange light near the bottom of the unit. No response at all when trying to reboot. Customer support sent me a charging cable because they thought my wireless Sonos charging stand might be the problem. I chagred the unit with the new Sonos USB cable for 4 days and still nothing.Now waiting for Sonos Customer team to get back to me with a return/replacement on this Roam. So far the Roam hasn’t lived up to the standard of the other Sonos products that I have. Help make this right Sonos!!!
It is possible to check the Roams battery via the web interface - goto this address using a web browser and see if all looks okay:
http://[iP Address of Roam]:1400/status/batterystatus
If the battery/LED issue persists, then try this…
Hope that assists.
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