We recently upgraded our Playbar and Play 5 to an Arc and Sonos Move.
Previously we could group our Playbar and Play 5 and listen to TV sound with no issues. However, since upgrading to the Arc and Move, when we group them and play TV sound the Move cuts in and out constantly and is unlistenable.
We cant go back to our Play 5 setup as it is the original Play 5 which only works on the original Sonos app, not the upgraded version.
Extremely disappointed as we cannot use the Move for the reason we purchased it >/
Diagnostic report: 1632836691
Best answer by John BView original