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I have an issue with my Move 2 when listening to audio from my Apple TV 4K. The issue is a loud pop or click sound that occurs randomly and inconsistently. I was originally told by Sonos technical support to restart my Move 2 which helps for awhile. This issue is getting worse requiring more Move 2 restarts. I was later told by Sonos Technical support that playing audio from Apple TV is not supported on Move 2. Is this indeed the case?

The Move doesn’t have any idea where the Bluetooth signal is coming from.

That being said, the Move isn’t designed by Sonos to be used as a TV speaker. Sonos has the Ray, the Beam, and the Arc Ultra which are all designed to be connected via a low latency connection to your TV.

For better or worse, Sonos has zero control over potential latency of a Bluetooth signal, which can cause substantial issues with video lipsync, so they don’t recommend any Bluetooth connection with video devices. There is also the complication that Bluetooth, as currently implemented, has at best a stereo signal, and doesn’t have the bandwidth necessary for a full Dolby Digital, or Atmos signal.

In general, you should be able to connect your Sonos Move to any generated Bluetooth signal, assuming it’s of the correct type. However, you may have disruptions from the Apple side, particularly if it’s trying, in software, to compress a full surround signal into a single ‘stereo’ stream.

Your current use case is neither supported by Sonos, nor frankly recommended. You might try setting the output in the Apple TV’s settings to stereo only, if you already haven’t, but your Sonos will only play what it is handed. If there is an interruption (even via interference), Sonos can’t deal with that. 


Hi, Thanks for your comments. The problem I’m having using my Move 2 with Apple TV is there is rather loud click or pop that can only temporarily be eliminated by rebooting the Move 2. I think the Move 2 is communicating with Apple TV via WiFi the same as my Apple HomePods. Sound quality is great except for the random frequency pop or click sound. The Sonos technical support person provided no assistance stating the Move 2 isn’t approved for use in this application. Thanks for any comments you may have.


The Move 2 (or any Move) can’t connect to your Apple TV via WiFi/LAN directly. It may be connecting via AirPlay 2, or Bluetooth, both of which can use WiFi/LAN. But it can’t use the proprietary Sonos connection, the data wouldn’t be in a format the Sonos understands. Which is why you’re getting push back from both Sonos Support and me.

The pop you’re hearing is much more likely to do with your connection method than it does with the Sonos. If it were an issue with the Sonos, it would show up in a diagnostic, I’d think, when you submitted it to Sonos, and called in for them to look at it. And in any other data you send to the Sonos, for instance when you stream via the Sonos app.