Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,184 Topics
  • 6,722 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
  • 0
  • 2
Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
  • 0
  • 3
melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
  • 0
  • 6

1184 Topics

J
Jen005Contributor I
asked in Portable speakers

Connecting to the music on a Sony Walkman

Can someone tell me in plain english step by step how to connect to the music stored on a Sony Walkman with Sonos Roam? In other words I want to play the music stored on the hard disk of the Walkman?

2
Corry P
5 months ago
A
AreDubTrending Lyricist I
asked in Portable speakers

Might buy Roam for kid. Register it to my account or new account?

I want my child to be able to browse my library. Can this still happen if they have their own account? Or do we need to register it to me to avoid problems accessing the same system/library? (I’m assuming playlists, stations, and recently played are all tied to accounts and wouldn’t be shared.)

1
G
1 year ago
C
ccartermc63Contributor I
asked in Portable speakers

Roam sound ahead of TV

I recently bought 2 roams with the main goal of pairing them to my outdoor tv. I wanted a Bluetooth speaker so I can move them around rather then have a fixed soundbar. First use worked well set up as a stereo pair however now the sound and voices are a few seconds ahead of my TV and I can’t seem to get them synced up again. I read about a tv dialog sync in the Sonos app but that doesn’t seem to be available for the Roam. Just looking for any other ideas outside of restarting everything. Thanks for the help!

2
C
1 year ago
C
cooperd5908Trending Lyricist I
asked in Portable speakers

ROAM

I am SO frustrated with this thing.   But I now think it’s an APP issue.  I have an original ROAM with a charging base.  I use it mainly out on our deck and grouped with speakers in the same area, ie: kitchen and family room.  Lately every time I use it then place it on the charger for the night the next time I go to use the Roam, it isnt in the app.  I have to do the main reset (12 Sec) then the roam will start playing whatever music the “group” that its not a part of is playing,  App says that its there, but powered off or asleep,  No amount of button pushing on Roam changes the app status but the music plays and volume is controllable from Roam.  All the SONOS products are great,,,,, this thing has been a head ache from day one!!!!  About to just relegate to a very expensive BT speaker.  Any one have a fix?   Again,, this time I think the issue is the app. 

8
Airgetlam
28 days ago
A
AdamBGAContributor I
posted in Portable speakers

ROAM is Obviously a Defective Design

Why has there been zero information sent out by Sonos marketing, (i get at least one email a day), addressing the defective design of the Roam speaker and an offer to replace with a different product or give refunds no questions asked? There are too many topics on the dead battery, inability to charge, temperamental connectivity, draining battery, useless charging base and all around poor design to even figure out what is the true overall percentage of these things that have been sold that aredefective. Either out of the box or within a very short time frame? 

1
G
2 years ago
E
EmanefAvid Contributor I
asked in Portable speakers

Regular audio gaps with Roam and Google Pixel 6 Pro via bluetooth?

Hi allFor the last few months I’ve had a constant issue with playing from my Google Pixel 6 Pro phone to my Roam via bluetooth. I regularly get the audio dropping, just for half a second, often once a track when playing, and I just can’t work out what the issue is. I mostly use MediaMonkey Android app as my main music player, but also often use Spotify and Qobuz and find it happens will all apps (ie I’m pretty sure it’s not a specific app issue). I have tried by resetting the wifi, mobile & Bluetooth settings on the Pixel 6 Pro, but after repairing with the Roam the problem is exactly the same. I’ve also tried shutting the Roam down and restarting it, but even if I get a few tracks play back glitch free the issue re-occurs after a while. Any ideas? It’s really frustrating! I use MediaMonkey on my phone and laptop as it’s the most flexible app to let me manage my local music in a way that no streaming services do, so don’t want to stop using it, and the only way to play from MediaMo

4
E
10 months ago
S
StirpicusContributor I
asked in Portable speakers

Sonos Roam / BT Turntable pairing issues

I have a Sonos Roam that I am attempting to connect to a Project Audio BT turntable. The first time I used it, everything worked perfectly. But now whenever I try to enter BT pairing mode it will connect for a second or two before disconnecting again. I can pair the turntable with other speakers successfully, and I can pair other devices with the Roam, but the two no longer play together properly.I have already tried numerous factory resets but to no avail. Anyone run into anything like this before?

3
Airgetlam
1 year ago
C
Cooney01Contributor I
asked in Portable speakers

Sonos Roam Airplay Wont Resume After Pausing

After pausing the Sonos Roam while using Airplay, the speaker refuses to resume once play button is pressed yet still shows the speaker is connected over airplay/wifi. Have seen several community discussions about this yet no answer. Please help Sonos this is insanely frustrating. Having to disconnect and reconnect is not how the speaker should work. 

1
Ken_Griffiths
1 year ago
F
FlofloContributor I
asked in Portable speakers

bass from sonos move 2

Are the basses from the sonos move 2 ( once the equalizer is put on maximum with low frequences on the sonos app ) equal or better than the ones from the sonos five ( with equalizer maxed on low frequences too ) ?

7
F
4 months ago
F
FaywestContributor I
asked in Portable speakers

set up and no sound from speakers?

I’m just setting up my new Sonos Roam, and I can’t get any sound out I’d the speaker? ( but there is more volume from my iPhone?) what have I done wrong?  

8
F
6 months ago
B
BbeamishContributor I
asked in Portable speakers

syncing my tv via Bluetooth to sonos speakers

Hi- I'm trying to connect my TV via Bluetooth to my sonos system. Is that possible?

1
G
1 year ago
D
Diggers64Contributor I
asked in Portable speakers

sonos roam - caravan wifi

Help. I have a Sonos Roam - works brilliantly at home on home wifi, and I can Bluetooth my tv in my caravan.but I can’t get the roam to connect to my caravan WiFi - I have a tp link router in my caravan it would be preferable to use WiFi (connection, sync, quality)

2
D
1 year ago
A
AO6888Contributor I
asked in Portable speakers

Cannot control Move 2 via Sonos app

I am having trouble playing music on my new Move 2 via the Sonos app. I have 2x Era 300, a Roam, and a Move 2 all connected to the same Wi-Fi network. When I attempt to play music through the Sonos app, the sound only comes from the Era 300 and the Roam, but not the Move 2. The Move 2's status on the app shows as connected. However, when I switch to Apple AirPlay, it works.Note: I added Move 2 to the system last night, and it worked with the app just fine. The dropout issue occurred this morning.

4
A
2 months ago
T
TrissevbContributor I
asked in Portable speakers

My MOVE stopped working

I have a 2yo MOVE and using quite frequently. Starting yesterday it just blinked orange indicating low battery even though it was stationed on the base as it usually is. Tried to connect it to other plugs to see if that worked but nothing. Just kept on blinking. It seemed it reacted when I replaced it on the base as the orange light stayed on for a second before starting blinking again but today it’s completely dead and I can’t do anything. Connected it to usb charging instead but nothing. Tried to remove and hold the power button 15 sec as I saw in another thread. Nothing.  What can I do? The electricity is working in the house so it’s not that. 

1
buzz
10 months ago
B
brucemacEnthusiast II
asked in Portable speakers

Move/Move 2 Stereo Pair - will this work?

I understand you cannot use a stereo pair of Sonos Move/Move 2’s as surrounds, but can you use them as a stereo pair and group them to other Sonos devices? Specifically, I have a patio TV and am running the headphone out on the patio TV to my AVR and Port setup inside. This has allowed me to group my existing Move to the Port and use it outside for the TV. I have been able to almost all but eliminate the delay--it’s good enough. It would be nice to have two for stereo/better sound in this use case. I seem to recall wanting to do this when I first bought the Move at introduction, but something I read had me reconsider. Just can’t recall.  Will this work, or am I missing something?

5
B
1 month ago
T
tonyhenderson766Contributor I
asked in Portable speakers

Sonos Move Charger melted

Has anyone experienced the plastic around the pin melting on the Sonos Move charger. I am now unable to charge the speaker. 

2
T
8 months ago
N
NyeContributor I
posted in Portable speakers

connecting Move to a wifi extension

My Move is connected to my WiFi router most of the time. However, there are times I need it to connect to a WiFi extender. Is it possible to set it up so that it connects to whichever (router or router extender) that has the best signal?

3
ratty
3 years ago
C
CMacGContributor I
asked in Portable speakers

Sonos Move isn’t very mobile

I have two networks that I ‘move’ between.  One is a Netgear Orbi network, the other is just a home gateway provided by my ISP. Everything works fine at home, but I can’t seem to connect to my Orbi network with the Move. It fails when I attempt to connect to that network using the Sonos app. I called Sonos support, and while I appreciate that the Sonos system is a “very complicated system”, I’m having trouble understanding how my computer, phone, tablet, etc don’t seem to have any problems managing literally 100s of other networks, while the Move requires a factory reset if you want to ‘move’ it to another WiFI network. Oh, it’ll do Bluetooth fine, but if you want to stream directly from your network, so the music will keep playing when you walk too far from the speaker, you’ll have to do that within the confines of your home network. Otherwise, get used to factory resets, and other BS if you want to ‘move’ the Move around.Come on Sonos, this is a ridiculous limitation. When can we exp

10
buzz
8 months ago
R
ritad1905Contributor I
posted in Portable speakers

REALLY frustrated with the Roam

I bought the Roam, this is my second time trying to connect to it outside my home.  It is a brick.   I can’t connect to the bluetooth, had to reset it.  Now because I am not home, I can’t set it up in my Sonos system/on my account.  WHY?  It is dead weight and it should not be this difficult.  Waste of money.

1
G
2 years ago
J
JoyaContributor II
asked in Portable speakers

Sonos Move 2 Bluetooth/Airplay

I would like to purchase a Move 2 that I can use when I travel to vacation rentals. Does it require wifi connection to be set up via the Sonos app? Or can I just power it on and connect via Bluetooth/Airplay like a regular bluetooth speaker?I saw some Amazon reviews stating it doesn’t connect with bluetooth and wasn’t sure if that was just user error or if this is just software bugs that Sonos has not resolved.Thanks in advance

5
Airgetlam
3 months ago
J
joshy2Contributor I
asked in Portable speakers

Connecting linked Fives to Bluetooth via Roam

I want to buy a pair of Fives for my room. They’ll be linked/paired as a stereo pair. Can I connect them to a Roam device over WiFi and play music from them via Bluetooth through the Roam (using the Roam as a gateway)?  E.g. I want to stream some YouTube music from my phone. I would stream it via Bluetooth to the Roam and then through that to the Fives. If not, I guess the only way is to plug in a Bluetooth receiver via the line-in connection?  And if so, could I do that and still have the music play over the linked pair?  

6
J
4 months ago
S
steve.t.masonContributor I
posted in Portable speakers

Sonos Move goes missing from app & still connected to WiFi

My Sonos Move goes missing & it’s still connected to Wi-fi. Keep having to reboot speaker. 

3
S
3 years ago
W
wb_4896Contributor I
asked in Portable speakers

Unable to (re)connect Sonos Move

We have a play bar, sonos one and move set-up in a system and the move dropped and we are unable to connect it again - 10+ hours into it already and the chat bot is worthless on this subject - any insight from the community? 

3
Corry P
11 months ago
G
gabxyzAvid Contributor I
asked in Portable speakers

Sonos Roam Continuously Disconnects from System

Hello, I have several Sonos speakers throughout the house including a Sonos Move and Sonos Roam. For some reason the Sonos Roam continually disconnects from the System. I can add it back by resetting the Roam but since this happens every couple of days I am assuming there is something wrong. Is this a known issue?  I have a very strong Network and have no other issues with Sonos products (including the Move). Thanks. 

1
Corry P
11 months ago
G
GlenmarContributor I
asked in Portable speakers

sonos roam not connecting

H all…i have had a sonos roam as part of my system for 2 years now, and suddenly it is no longer connecting to my system. I have gone through all the steps to get it set up, and it keeps ending with the same result, not able to connect at this time. There are no app updates to do and i have rebooted my modem several times. All my other speakers and subs are working just fine. Thoughts? Tips? Thanks so much!

1
Airgetlam
1 year ago
Terms & ConditionsCookie settings