Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,239 Topics
  • 6,939 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1239 Topics

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DailyNetworkIssuesContributor I
asked in Portable speakers

Sonos Move Nework Issues Prevail in 2024

I’m so frustrated to even be writing this, I’ve probably spent 40+ hours troubleshooting my Sonos Move speaker which I got several years ago. Of course, the problems are presented when trying to get the speaker to connect to other Sonos speakers-- the entire point of owning multiple Sonos items :) It’s not my network, the app is updated, the speaker is updated, and I’ve factory reset it maybe 10 times now, since that’s the default fix that every Sonos Customer Service representative suggests. If only resetting the speaker would magically fix its fatal connectivity flaw! After giving up on Wifi connectivity, I plugged one of my Sonos One speakers into an ethernet cord to my modem to create their own special Sonos network. The Sonos One and Sonos SL stay constantly connected now, but the Move speaker drops from the app multiple times a day and becomes unusable. Then I’ll come home later and it’s magically back under available speakers in my app. Funny, right? It’s really unfortunate to p

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Airgetlam
1 month ago
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DavleeContributor III
posted in Portable speakers

Move 2 indicator lights on the front poor intensity

I can’t see the blue or white indicator light during the day either outside or inside. The Move 1 was excellent in this regard. In the dark they are quite visible.Does anyone else have the same issue? I ask in case my indicator lights are faulty. Dave

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bockersjv
20 days ago
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DrolesDeDamesContributor I
asked in Portable speakers

impossible to turn on my sonos roam

Hello Sorry for my bad english.I have a big issue with one of my roam.The battery is full, the light is orange above the roam but impossible to turn the roam on.I can’t reset it… as the mechanic button is ko. Yet, it never fell. Could you help me please ?Many thanks in advance  

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D
3 months ago
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RadekWContributor I
asked in Portable speakers

Alexa stopped playing music on Sonos Move 2

Hi Everyone,I just bought Sonos Move 2 and set it up yesterday. Everything worked fine. I set up Alexa and made it use Spotify for playing music.I came from work today, said Alexa play music and it didn’t work. Alexa is answering that it starts playing this or that but there is no music. I tried to remove Spotify from Alexa, Alexa from Sonos app but nothing worked. I can play music via Spotify or Sonos apps on my phone. I tried to add Apple Music to Alexa but it’s the same. It says “Playing X on Apple Music” and nothing happens.Any tips how I can fix it?

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A
1 month ago
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Unka JohnnyContributor I
asked in Portable speakers

Compatibility between Move and Move 2 charging rings

I am thinking of buying a pair of Move 2. I know that the charging ring has been updated. Is there any compatibility between the two rings?

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U
1 month ago
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JoyaContributor II
asked in Portable speakers

Sonos Move 2 Bluetooth/Airplay

I would like to purchase a Move 2 that I can use when I travel to vacation rentals. Does it require wifi connection to be set up via the Sonos app? Or can I just power it on and connect via Bluetooth/Airplay like a regular bluetooth speaker?I saw some Amazon reviews stating it doesn’t connect with bluetooth and wasn’t sure if that was just user error or if this is just software bugs that Sonos has not resolved.Thanks in advance

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Airgetlam
4 months ago
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kgwlunarContributor I
asked in Portable speakers

Reconnecting Bluetooth from android phone to Sonos Roam SL

I have several Sonos speakers around my home and have added a Sonos Roam.  It makes playing audio from podcasts and streaming on my phone through my home system seamless.  I leave the Roam home in its usual place connected to the other devices here and go out with my phone.  The car picks up the bluetooth and plays without even asking.  Smooth.  The problem is when I come home.  I go to the android bluetooth app and on request it connects to the Roam.  Then I go to the Sonos app and try to get it to resume playing that stream.  When I click on the Room Selector button, it shows a list of my sonos devices with my Roam unticked.  So I tick it and mark it done.  But that doesn’t stick.  What seems to work is to untick every device except the Roam then bring the others back on.I must have something set up wrong or be doing it wrong but it sure seems complicated. 

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K
3 months ago
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brucemacEnthusiast II
asked in Portable speakers

Move/Move 2 Stereo Pair - will this work?

I understand you cannot use a stereo pair of Sonos Move/Move 2’s as surrounds, but can you use them as a stereo pair and group them to other Sonos devices? Specifically, I have a patio TV and am running the headphone out on the patio TV to my AVR and Port setup inside. This has allowed me to group my existing Move to the Port and use it outside for the TV. I have been able to almost all but eliminate the delay--it’s good enough. It would be nice to have two for stereo/better sound in this use case. I seem to recall wanting to do this when I first bought the Move at introduction, but something I read had me reconsider. Just can’t recall.  Will this work, or am I missing something?

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1 month ago
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BillsworthContributor I
asked in Portable speakers

adding roam to a group.

All was fine with 16.1 but since 16.2 update, I  can't add my roam to any groups. Keep getting the standard  ‘unable to connect, try again later.' I can play music directly to the roam, just can't group it. Any thoughts?

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J
4 hours ago
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brynb123Contributor I
asked in Portable speakers

3.5mm to Move

Hi,I have a Sonos Move and would like at connect it to my record player. The record player has a 3.5 mm audio jack output. I’ve purchased a 3.5 mm to USB connector and I can’t get it play through the move unit. Does it have capability to do this or is that only  possible with Move 2?

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B
4 months ago
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jimbob123Avid Contributor I
asked in Portable speakers

Roam, and moving between access points

Hi allWell, this surprised me. I was working in the garden today with my Roam, and I have two Ubiquti Unifi access points in the garden. Music at the top of the garden was great; music at the bottom of the garden was great too. But walking between top and bottom, and therefore transitioning between the two APs, resulted in about 12 seconds with no music.I have excellent coverage across the whole garden, and I was able to run a continuous “ping” from my phone when I was investigating, so it’s not a coverage issue.I must admit, I was very surprised. Of all the gadgets and toys that we have in the house, I’ve never had a single one that couldn’t cope with changing AP. Until now.Am I alone?Thanks Jim

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Schlumpf
1 month ago
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RickstarContributor I
posted in Portable speakers

sonos roam

Hi there,I've traveled on holiday bringing my Sonos roam for music in my hotel room. When I left home the Sonos worked without fault. Now in Bali I have the green flashing light? All I want to do it connect via Bluetooth but can't do that either. How do I reconnect? I've tired the app and it asked for me to create any account? I have an account. Any idea?

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Ken_Griffiths
2 months ago
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Srags1122Contributor I
asked in Portable speakers

Sonos Roam

I have recently purchased two Roams to replace two aging UE Megaboom speakers.  The Roams are great while on my WiFi but I didn’t know that you cannot pair two roams to Bluetooth.  My ten year old Megabooms would allow “daisy chain” pairing so you could play them in stereo on Bluetooth.  I was shocked that this is not available on the Sonos.  Please let me know if there is a work around.

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S
2 months ago
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GaryMF
asked in Portable speakers

Adding new product to my 1st Gen 5's system?

I have had 2 Play 5s (1st Gen) and a Play One.  LOVE my system. Just moved to new apt and I had my One in the bathroom but my new bathroom doesn’t have a good place to plug it in and also place it somewhere. I thought “OK I’ll get a new water resistant one like Roam or Move.”   I bought a Roam, and after playing around with it and spending a long time iwth an AMAZING Sonos rep on the phone, he says Roam can only work on S2 and Play 5 (1st gen) can only work on S1.  I can’t use Roam and my old speakers! Ughh! During setup it seemed like S2 (which I downloaded) was going to let me set up the Roam on S2 but then PLAY it via S1. Am I just out of luck? If I want any new speakers I have to upgrade my old ones??? THis is turning a $200 purchase into a $1200 one!  

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N
3 months ago
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BbysrgnContributor I
posted in Portable speakers

pairing

unable to pair Roam to Google android phone. Icon for Roam does not appear as an option under “saved devices” and is not found when searching “pair new device”. WiFi on phone is on. In the Sonos app it says it’s paired with the wifi in my building but not the phone. A was working fine yesterday but not today!

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Airgetlam
3 months ago
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JulianraviContributor I
posted in Portable speakers

Unable to play connect:amp and sonos move2

I’m so disappointed.I had my somos connect amp, and sonos play1, and just bought the sonos move 2 hoping to listen all of them at the same time but I can’t.so … be aware…. Because if you buy a sonos move 2 for example, then in 2 or 3 years sonos release a new update and you won’t be able to use your sonos move 2 with the new update and you will have to buy a new product? What a shame…I just want to use my “old” sonos devices with my new sonos move 2 simultaneously….I hope I can returned it right away….

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J
25 days ago
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BrightonCContributor I
asked in Portable speakers

sonos move

Sonos Move is set up with other (wired) Sonos speakers and soundbars in an Alexa group called “downstairs”, controlled by an Echo Dot with a clock.  System used to work flawlessly but lately when I ask Alexa to play music, the Move does not play. It will only play if I ask Alexa to play SiriusXM. If I ask her to play any other music (Amazon, Apple, etc) all the speakers play, EXCEPT for the Move. I’ve performed all the suggestions such as disabling/enabling the sinus skill, logging in/out of both the Sonos and Alexa apps,etc etc. I don’t know what to try next?  And I don’t understand what changed to make it not work anymore. Help?

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AjTrek1
1 month ago
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DocbehrContributor I
asked in Portable speakers

Moved and now have no wired options for internet

I’m sure this has been asked, but I couldn’t find an answer to this. I previous was living in a place with my own internet, modem and router. I just moved and the unit I’m moving to shares internet with the unit upstairs where the WiFi router is, so now have no wired options available to me. I need to update my play de, Sonos 5 and two sonos 1’s to the new internet via WiFi. Is this possible? If so how do I do it?

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Jeff S
5 years ago
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JamesU2021Contributor II
asked in Portable speakers

Sonos Move - Audio Dropping from Arc group

Have a strange issue with my Sonos Move.When grouped with my Sonos Arc and Surround the audio intermittently drops out/skips. When ungrouped and playing audio via the Sonos app i.e. Spotify or Amazon etc, no such issues. I’ve factory reset the Move and re-booted my router.Any ideas what’s going on?

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Corry P
3 years ago
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bipinContributor I
posted in Portable speakers

Can't connect new Sonos Move to WiFi

Hi, I purchased sonos move this week. I am trying to connect wifi, but I don’t know how to get rid of the attached page. It stays on the screen forever. Please let me know if there is any fix for this.Thanks,Bipin 

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B
3 years ago
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Toine68Contributor I
posted in Portable speakers

Sonos Move does not appear in Bluetooth list on Sony NW-A55

I want to pair a Sony Nwa 55 with my Sonos Move. I put the move in Bluetooth mode, hold the wifi Bluetooth switch until the led flashes blue. The move doesn’t come up in the Bluetooth menu of the Sony. This is the reason i bought the Move. What can i do to solve this?

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J
3 years ago
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ThinairflyerContributor I
posted in Portable speakers

New Sonos Move

I am adding a Move. The app finds it and then has me shut if off, turn it on, and then takes a couple of minutes searching. It next takes me to a page “wireless setup” and “Go to accessory page” on the bottom. The app locks up there and won’t do anything else. 

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T
3 years ago
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asbjornAvid Contributor I
asked in Portable speakers

Sonos Move connects to wrong WiFi

Hi. After searching the forum this feels like a borderline case:I’m having problems keeping my Sonos Move on my “devices” VLAN. I first set it up through my “normal” VLAN with the rest of my Sonos players. Then, I moved them all to “devices”, and have configured then and my Unifi USG router, switches and APs so that I can control the Sonos players from my “normal” VLAN.Moving the Sonos Move to the devices network ain’t at all easy, though: I ended up doing a factory reset and set it up with the iPhone connected to the “devices” network, and everything looked good.Except that the Move goes into battery saving mode, and when it wakes up it connects to the “normal” network - even though I haven’t configured it to connect to it after the factory reset!  How is this possible?Does the setup procedure copy ALL Wifi networks from the phone to the Move and somehow convinces Move to connect to another network than the one I set it up with?This makes no sense to me at all.  What’s going on? Cheer

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A
3 years ago
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steve EasleyContributor I
asked in Portable speakers

2 moves and bluetooth

I have 2 moves assuming I could use/pair them Both with Bluetooth. I have an I phone.Any plans to make this possible?

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J
3 years ago
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skilletz717Contributor I
asked in Portable speakers

Sonos Move Keeps Removing itself from App

Hi, I purchased a Sonos Move a few weeks ago. Currently, my Sonos system consists of: Play 5 (Gen1), One SL, One, Boost, Play:1. The move was working great until about a week ago. All of the sudden it just keeps dropping out of my controller App. This happens every morning when I wake up, it is gone and at least 1 or 2 times throughout the day it just stops playing and drops off. I have to hold the power button in on the unit to reset. Once it boots up, then it is shown on the network in the app. This is super annoying. I am not sure what happened to it as we didn’t change anything. How can we fix it? We are using the S1 controller app until we update the Play 5.

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D
2 years ago
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