Can't connect new Sonos Move to WiFi

  • 1 December 2020
  • 4 replies
  • 149 views
B

Hi,

 

I purchased sonos move this week. I am trying to connect wifi, but I don’t know how to get rid of the attached page. It stays on the screen forever. Please let me know if there is any fix for this.

Thanks,

Bipin

 

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4 replies

B

 

B

System option is disabled for me. I can’t even tap it to do this “Settings > System > Network > Wireless Setup”.

 

C

I don’t own a Move myself, but did you follow the guide for setting up Move?:

https://support.sonos.com/s/article/3571?language=en_US

“System” is not available until you have a system setup.

B

Yes, I followed step by step guide to setup move as mentioned on the page you sent. The first image attached above is the result of system setup.

 

Thanks

Bipin

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