Contributor I

Can't connect new Sonos Move to WiFi

4 replies
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Hi,

I purchased sonos move this week. I am trying to connect wifi, but I don’t know how to get rid of the attached page. It stays on the screen forever. Please let me know if there is any fix for this.

Thanks,

Bipin

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bipinAuthor

Contributor I

bipinAuthor

Contributor I

System option is disabled for me. I can’t even tap it to do this “Settings > System > Network > Wireless Setup”.

I don’t own a Move myself, but did you follow the guide for setting up Move?:

https://support.sonos.com/s/article/3571?language=en_US

“System” is not available until you have a system setup.

bipinAuthor

Contributor I

Yes, I followed step by step guide to setup move as mentioned on the page you sent. The first image attached above is the result of system setup.

Thanks

Bipin