I cannot reset my device. After turning on, the device shows a white flashing diode. It makes no sounds when turning it on and off. Attempting to reset does nothing. White LED keeps flashing.
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Have you followed the instructions here to reset your Move?
Yes, I tried the reset according to the instructions and nothing works.
Yes, I tried the reset according to the instructions and nothing works.
In that case, if it will not factory reset (flashing green status LED), it’s probably best to give Sonos customer support a call. Here is a link to contact them…
https://support.sonos.com/s/contact
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.