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Contributor I
April 21, 2021

Bluetooth on Roam

Cant connect, only getting a white colour appearing, Roam not showing up as a device in Android when next to it

Oh and the App is useless BTW bit will keep product if can Bluetooth it !

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54 replies

Lyricist I
August 28, 2021

This is very frustrating. I just bought the Sonos Roam on a store to go on vacation and now I don’t have wifi and can’t set up the device to connect it  to my phone to play music. This is stupid. I’m in an island and can’t get wifi. Is there any other options? Thank you 

Lyricist I
January 17, 2022

I have to say that the Sonos Roam is one of the most disappointing products I have purchased. I wanted a portable blue tooth speaker to travel with, and this is far from the ideal product.  Many issues with just trying to connect it to phone or laptop while using hotel wifi.  if it is a bluetooth speaker, what is the point in the requirement of connecting to a wifi network to connect it to a device.  Beyond usless now.  And before anyone asks, I have a lounge room full of Sonos products which work fine, it is just this useless ‘Roam’ speaker.  Calling it roam is almost false advertising.

Airgetlam
January 17, 2022

Whereas mine works perfectly as a Bluetooth device. I set it up initially at home as required, and after that, I’ve had zero issues connecting to it using either Bluetooth sending device I have, no matter where I am. 
 

Have you tried contacting Sonos directly to see if they can help figure out what issue you’re running in to? 

Bruce
Ken_Griffiths
January 17, 2022

Yes, my experience is very similar to that mentioned by Bruce, the Wife and I take the Roam when we go camping/glamping/walking and it’s Bluetooth connectivity works absolutely fine (without WiFi) - with both our mobiles (iPhone SE and XR). Not ever had any issues connecting, as the attached screen-capture images perhaps show (Roam here is called MotorRoam).

Lyricist I
April 15, 2022

Whereas mine works perfectly as a Bluetooth device. I set it up initially at home as required, and after that, I’ve had zero issues connecting to it using either Bluetooth sending device I have, no matter where I am. 
 

Have you tried contacting Sonos directly to see if they can help figure out what issue you’re running in to? 

 

Does it work if a friend wants to play his music on his phone? 

I have a vacation home and I want a speaker where guests can play their music. If I set it up with wifi and then put it in bluetooth mode, will guests have to download the sonos app or can they just connect to it with bluetooth and play their phone music on the sonos speaker?

Airgetlam
April 16, 2022

It would, assuming I turned off the Bluetooth on my phone, and then connect it to their Bluetooth, sure. But as long as I leave my Bluetooth signal active, it won’t connect to another one. 
 

Bluetooth, unlike WiFi, is a one to one connection, in most cases. Neither of the Sonos devices that have Bluetooth for music streams can connect to multiple Bluetooth sources at the same time. 

Bruce
Ken_Griffiths
April 16, 2022

 

Does it work if a friend wants to play his music on his phone? 

I have a vacation home and I want a speaker where guests can play their music. If I set it up with wifi and then put it in bluetooth mode, will guests have to download the sonos app or can they just connect to it with bluetooth and play their phone music on the sonos speaker?

Yes, once the Roam has been registered and setup on a Sonos account, it can be switched to Bluetooth mode and BT-paired with your friends mobile. They will then be able to play their music from that device to the speaker without the need to install the Sonos App.

Lyricist I
June 14, 2022

Ok but what I wanted is my Sonos app to work on the go with the roam. 

Now when I'm away with my roam I cannot access my Sonos app and play list, I can only play things from outside Sonos. 

Enthusiast I
September 5, 2022

Well… I love my Roam, but at the same time,  I don’t like it at all as an Airplay and being sometimes a buggy   speaker. I’ve had  great experiences with this wonderful little waterproof portable speaker, but at the same time I’ve been unhappy when the software behaves unstable and the music cuts off. Being the good speaker it is, I went to the beach on vacations to Mazatlán Sinaloa Mexico, I tested near the beach listening to my favorite music, it sounds amazing and it’s Bluetooth connection works fine sometimes, and during the trip it worked absolutely fine, the music never cutt out, It immediately paired with my phone without struggling, it sounds great outdoors of course being fine, but when the audio cuts out, it becomes into an expensive  paperweight or either a buggy computer, so I rather the Sonos Roam being good, stable and errors free, that’s why I bought it   

La discapacidad visual no es ningún impedimento, a disfrutar Bros
Airgetlam
September 5, 2022

I’ve never had an issue with my Roam on Bluetooth. 

Bruce