Bluetooth on Roam

I asked what your aversion to a Sonos account and the Sonos app was.  As has been explained, you can’t use bluetooth till you go through the Sonos app, so I’m trying to figure out why a Sonos account and app are too much to ask for you.

Getting a Sonos account (you already have one since you’re posting here) and app will not enable Alexa or Google Assistant on the Roam, you would have to do a few other setup steps for that to happen.  It will allow you to stream audio directly to the Roam, enable auto trueplay, firmware updates, and many other features if you decide to eventually build out a Sonos system of speakers.

@GaryBix After you set up the Roam on your Wi-Fi in the Sonos app, did you perform the steps in this article to connect your device to the Roam using Bluetooth?https://support.sonos.com/s/article/4989?language=en_US

I have the App on my phone, it is paired with the Roam and I still can't get Blootooth a why I originally posted...also I have a Sonos sound bar and speakers relating to my TV, I know how Sonos works

I did yes and no blue light....

Yes, look like I made the mistake of not reading deep enough into the thread and made some bad assumptions.  My apologies.   Guitarsuperstar is pointing you in the right direction.  All I could add is that when I test bluetooth on the Roam, I ran into two quirks.  One, I took the product tour and assumed it was interactive, assisting in setting up the bluetooth connection.  That’s not the case, it’s just ‘dumb’ screens.  The other is that after the Roam was ready for bluetooth (blue light), I did not see it immediately on my phones available bluetooth devices.  It took a few seconds for it to show.

@GaryBix Check out this thread and see if the solution at the end of the thread will work for you: 

Tried it...doesn't work, useless bit of kit, it's going back...

@GaryBix Go to System > System Updates and make sure your system is up to date. 

I’m trying to set this up away from home. The Sonos app doesn’t like the wifi so the system and account settings are greyed out. I just want to setup this one roam I brought for vacation. It’s crazy frustrating that I can’t use Bluetooth until it’s setup via the app that won’t let me use the system 

I agree that requiring device to be setup with app first before being able to use blue tooth is dumb. This device is advertised as being a portable first and foremost. Humans like simplicity. Sonos app is clunky. People not familiar with sonos software, buying the roam because it is supposed to be ‘portable', are going to want the device to work similarly to other portable speakers that require no app for blue tooth.

Other speakers have already set this expectation (blue tooth straight out of the box, no app), so when your device doesn't meet this already established expectation  customers are disappointed and frustrated. Designing for humans also means designing for their expectations.

Also, the app is clunky. Requiring app setup before Bluetooth frontloads the learning curve. Allow basic blue tooth functionality before setup, then as people become settled they will look into the other features that are account locked.

Also if you lend somebody your speaker, your not going to want to give them your account info or them to make their own account (maybe they are a prankster and don't want them to take control of speaker randomly later). If they can get simple blue tooth functionality then that makes things simpler.