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Contributor I
February 13, 2017

UK Price Rises

I was very disappointed to be informed of the Sonos price rises in the UK. Although the dollar rate is blamed it doesn't account for why the products are much cheaper in some countries? £100 rise on the Sub and Playbar is just too much. I am very lucky that my system is now pretty complete but think UK sales will suffer
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    131 replies

    February 14, 2017

    Consumers are unhappy about seriously old technology being increased in price by 25%. As much as Sonos are entitled to put their prices up, their customers are entitled to bemoan it.

    Deal with it.
    We are all entitled to be disappointed it's happened. We are all entitled to bemoan / lament this development. But we are also all entitled not to buy the product. If the product is overpriced it won't sell. If it still sells it isn't overpriced because people are still looking at what it has to offer and buying it. Why is that so hard to understand?
    February 14, 2017

    Can we have some new products Sonos? The Connect is antique and seriously lacking in functionality. No bathroom speaker. No portable (battery) speaker. No bedside clock/alarm speaker. Controller software that gets poorer with each release. Failure to integrate Apple Music properly. Withdrawal of Audiable support. It seem only playing around with pointless misguided trivia such as speech recognition for the teens is all that matters.

    A Serious loss of focus all round. For me (and many others) this is the final straw, whatever the usual evangelists here might believe.
    Ah, now we understand the real problem with Sonos. You aren't the CEO.

    Although.... Sonos is a networked hifi music system and your priorities are for it to produce a non-networked speaker, to invest in reinstating a non-music service, and to tell the time. If ever there were a lack of focus....
    jgatie
    February 14, 2017
    I've done a bit of math (can't post it here because it won't get past the Spam filters). Subtracting the difference for the VAT and given the exchange rate as of this AM, the Play:5 - VAT% x exchange rate gives the same price in the UK as the US. Same for the Playbar. Even starting from the US price and adding VAT yields only a £18-20 difference, which could easily be chalked up to shipping expenses, or just plain old "nearest hundred" price rounding.

    So the real question to ask is why the hell US residents have been paying so much more than the UK for the last few months!? (Just kidding) 😉
    chicks
    February 14, 2017
    BTW Brits, thanks for the dossier. It's being looked into carefully now. Hope there's something actionable therein!
    Enthusiast I
    February 14, 2017

    Can we have some new products Sonos? The Connect is antique and seriously lacking in functionality. No bathroom speaker. No portable (battery) speaker. No bedside clock/alarm speaker. Controller software that gets poorer with each release. Failure to integrate Apple Music properly. Withdrawal of Audiable support. It seem only playing around with pointless misguided trivia such as speech recognition for the teens is all that matters.

    A Serious loss of focus all round. For me (and many others) this is the final straw, whatever the usual evangelists here might believe.
    Ah, now we understand the real problem with Sonos. You aren't the CEO.

    Although.... Sonos is a networked hifi music system and your priorities are for it to produce a non-networked speaker, to invest in reinstating a non-music service, and to tell the time. If ever there were a lack of focus....
    Not at all. I suspect in your rush to be unpleasant you forgot to actually read what I wrote.
    February 15, 2017
    The disappointment is not a surprise, no one likes paying more money for the same product. But after that natural response, people have the option of buying something else, to the extent there are valid options. I suspect the problem is that in the area of audio there aren't too many even with the higher price point, which may be one reason for more complaints than is the norm?

    For now I see that the Sub is still in stock on Amazon UK, for GBP 549. As is other kit.
    February 15, 2017
    The Connect is antique and seriously lacking in functionality. May I ask what you think the Connect is designed to do? Because its purpose is to turn a legacy hifi into a Sonos player, which it does as well now as when it was designed. There seems to be a general perception growing that the Connect is supposed to be a general connection hub. It isn't. It is a music streamer that happens to have an analogue line in as a very subsidiary feature.

    No bathroom speakerIn most countries the Play:1 can be used in a bathroom. Some people use a Connect:Amp and in-ceiling speakers

    It seem only playing around with pointless misguided trivia such as speech recognition for the teens is all that matters. Amazon Echo is / was a potential strategic threat to Sonos, and so partnering with them doesn't seem like "playing around".to me
    Vaidas
    Avid Contributor I
    February 15, 2017
    ok understood 🆒
    Living room : Sonos Playbar + Sub + 2xPlay1 (gen2) + BOOST
    February 15, 2017
    These prices also still available in my country, the UK. But trading on the forum is against forum rules. If you are an authorised Sonos reseller, and wish to remain so, it would probably be in your best interests to delete your post.
    Prodigy II
    February 15, 2017
    Sonos just added £100 to a 4 year old bit of kit, that is absolute business suicide.

    The exchange rate was 1.5 back in Feb 2013 when the playbar was launched. Today's exchange rate is 1.25 - that does not equate to an extra £100!

    This will go down in history. Almost comical.


    You are correct. That equates to more than £100.

    Exrate change plus 20% VAT = a 20% increase.