Telephone support is Unacceptable

Surprised aren't you … you just knew it would be some meaningful issue from the attitude.

Agreed. I've been trying to get Sonos to address a basic flaw in their app for years, and with no luck. Customer satisfaction is not their goal.Care to share the benefit of your wisdom by telling us what that basic flaw is? We could join the campaign to fix it.

Lol, I'm being trolled on a Sonos board. John B, responding to all my posts. Kind of sad, bro. I'm sure you know the what my suggestions are, since you're going around responding to them all.You seem to have a strange aversion to members of the community commenting on a community forum. I had assumed a basic flaw in the app would be something more significant than the trivial issues in your other posts.

John B, back at it again! I appreciate people offering feedback here. That's what we're all here for (maybe not you, but the rest of us). But if somebody just trolls my posts without offering any actual help or feedback, then that's a good chuckle. Go for it man, we all need ways to spend our time.

And your back week later. There is no flaw. You just want a feature. Totally different.

And your back week later. There is no flaw. You just want a feature. Totally different.

Chris, how does somebody have the time to make 15,000 posts on the Sonos board? You're either a time management wizard, or need to add more depth in other areas. And yes, it'll probably be another week before I have the time to come back here and catch up. But I look forward to it.

If you must know, if you and John B's obsession with me needs to be addressed, I see flaws in Sonos and features I would like them to add. I'm sure I'll hear from you guys more as I address both on other threads.

Let's catch up soon.

And who is trolling me?

And who is trolling me?

You, in your seemingly infinite free time, directed 5-10 comments (not helpful in any way) directly to me across multiple threads. So if you're looking for some attention, you got it. I'm happy to respond and indulge. But I find it unlikely anybody has the time or desire to troll you.

But I do have to offer a suggestion. If I didn't have a Sonos related issue to resolve, and I just spent my day trolling a Sonos board for people that are here looking to resolve issues, I would be embarrassed. But here's things I might do with my time before I posted 15,000 comments here:

-get a job (or be a better employee if this is how you spend your work time);
-work out (focus on something that benefits you in some way);
-find a better board (there's plenty of Russian bots out there to argue with on political boards, and that way you don't take up time from people like me);
-get Tinder (a girlfriend can help take up time and hopefully reduced the frustrations in your life).

Guys, I'm pretty sure this has gone on long enough. I'm closing this thread for now as it's extremely off topic. Please try to stay friendly and not attack any other users.

If you have any questions or concerns, please reach out to me directly.