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HB66
Contributor II
July 28, 2024

sonos app and system

After years of enjoying the Sonos system, I've decided to say it farewell. With the new app, the system has truly become worthless. Goodbye, Sonos.

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    18 replies

    jannyman
    Avid Contributor II
    July 28, 2024

    Ok. Against my better judgement I’ll rise to the bait! Precisely what’s gone wrong/right with the system you’ve enjoyed for ‘years’? Do tell please. 

    HB66Author
    Contributor II
    July 28, 2024
    In Sonos app the response time of volume change or change of songs in play list is just drama. 
    Until the new app came out, I could always control my Sonos system from Apple Music. Not at all anymore. 
    These problems have nothing to do with the system because it has always worked. it has to do with the various updates of recent times
    HB66Author
    Contributor II
    July 28, 2024
    Too bad, but I advise everyone to look for a new system. maybe JBl or Bowers & Wilkins
    Ken_Griffiths
    Ken_Griffiths
    July 28, 2024
    In Sonos app the response time of volume change or change of songs in play list is just drama. 
    Until the new app came out, I could always control my Sonos system from Apple Music. Not at all anymore. 
    These problems have nothing to do with the system because it has always worked. it has to do with the various updates of recent times

    Yes it takes about 5 seconds for the audio to start after hitting the play button for some services - I suspect some further app optimisation will come later. At least the App startup time has been improved as that was where I initially had some issues, but those things have improved on my iPad controller.  I’m just waiting for queue management to be implemented next, but things are getting better with each new update. Library search and playback are really quick for my 25k+ tracks. It’s almost instant.

      jannyman
      Avid Contributor II
      July 28, 2024

      A couple of hiccups with my system here - 

      Response time to volume or playlist change is still ‘laggy’. 

      Era100’s paired in stereo keep dropping their paring from time to time. Then the ‘room’ they’re in disappears from the app. Meanwhile  the rest of my legacy kit keeps on performing as it should. Tedious but a power down etc of the eras, router, and sometimes the phone app sorts it. 

      Going forward I have faith that all the problems will get sorted as promised. In my experience a minor pain  - but if that’s all I’ve got to complain about in the grand scheme of things then I’m lucky! 

       

       

      nik9669a
      Senior Virtuoso
      July 28, 2024

      A couple of hiccups with my system here - 

      Response time to volume or playlist change is still ‘laggy’. 

      Era100’s paired in stereo keep dropping their paring from time to time. Then the ‘room’ they’re in disappears from the app. Meanwhile  the rest of my legacy kit keeps on performing as it should. Tedious but a power down etc of the eras, router, and sometimes the phone app sorts it. 

      Going forward I have faith that all the problems will get sorted as promised. In my experience a minor pain  - but if that’s all I’ve got to complain about in the grand scheme of things then I’m lucky! 

       

       

      If you haven’t already, setting ip addresses for your speakers may be worth a try, @jannyman . Your router manual should tell you how, or tell us your router make/model and someone may be able to help. 

        Airgetlam
        Airgetlam
        July 29, 2024

        Honestly, I’d also read the wifi interference FAQ, as well. Could easily be either, or both. 

        Bruce
        Stanley_4
        Stanley_4
        Grand Maestro
        July 29, 2024

        The static/reserved IP address tweak is quick and easy for most systems, look at the router's DHCP settings page. Power down all Sonos once set, reboot router and power up the Sonos to pick up the changes.

         

        Won't hurt anything to try and a lot less hassle than trying to sort a possible WiFi issue.

          HB66Author
          Contributor II
          August 18, 2024

          The problem is S2.  Today i downgraded to S1 and removed the New app. 
           

          everthing works great , no more problem with S1 and the app s1.

          even the sound is beter 

          The Alster
          Enthusiast I
          August 18, 2024

          How can you downgrade?  Is that in the S1 app?

           

          will it work for all Sonos products including the new speakers etc?

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