Sonos CEO

Hi!

52 replies
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Hey everyone, You may have seen the news that I’ve been asked to step into the role of CEO at Sonos. I’ve been lurking here for a while, and this community has been an incredibly valuable source of insight and feedback.

We stumbled badly last year, no sugarcoating that, and I know there’s still work to do. I just wanted to say hello and let you know how committed I am, and how committed the whole team is, to making your Sonos system just work, every time. Thanks for being part of our community. Looking forward to the path forward together.

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Scott M Decker

@Scott M Decker

…You mean the software (firmware!) update referred to under “Important Note” in the news article you linked to?

No.

The latest news article mentions iOS: 80.24.35 and Android: 80.24.32.

The latest Release notes are for 90.0-67171.

Are you saying the ‘Important Note’ included in the 7/22 news article is sufficient notification and explanation of the 90.0-67171 release?

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Rhonny

Prodigy III

Yes.

The numbers quoted in the post refer to the app version, with details of the app update clearly stated. These release notes are available on the APP release notes page.

The Important Note says that new system firmware for the speakers will also be coming in the near future but doesn’t state the number it will be given. However, we now know that number. These release notes are available on the SYSTEM release notes page.

Flattliner

Enthusiast II

Hi Tom,

“Stumbled” seems like something of an understatement! Your software disaster last year - a self-inflicted wound I’m sure you’ll agree - ended my love for Sonos and caused me to eventually sell almost every speaker and replace them with Bluesound items. You’ve cost me thousands.

Once lost, trust is almost impossible to regenerate.

SONOS: Great hardware, terrible software.

Smilja

@Flattliner, And yet you keep clinging to the Sonos Community. Not so happy with Bluesound after all?

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

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Rhonny

Prodigy III

Does anyone know why this thread was ever started? I thought there might be regular dialogue from the CEO.

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Muggles

Lyricist III

@Flattliner, And yet you keep clinging to the Sonos Community. Not so happy with Bluesound after all?

To be fair to @Flattliner they still own sonos speakers and state why they are rightfully angry. I don’t get the smugness, Sonos screwed us all over, these posts should be amplified especially since the things they broke aren’t back.

and to be fair to Tim, he wasn’t the CEO at the time of the app disaster , imo laying the blame on him is misguided.

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Muggles

Lyricist III

I thought there might be regular dialogue from the CEO.

Can’t tell if serious or sarcastic. Please clarify.

R

Rhonny

Prodigy III

I thought there might be regular dialogue from the CEO.

Can’t tell if serious or sarcastic. Please clarify.

Ha! :) Serious in fact. It’s like knocking on someone’s door, saying hi, then just wandering off…

Smilja

@Flattliner, And yet you keep clinging to the Sonos Community. Not so happy with Bluesound after all?

To be fair to @Flattliner they still own sonos speakers and state why they are rightfully angry. I don’t get the smugness, Sonos screwed us all over, these posts should be amplified especially since the things they broke aren’t back.

Basically, he's constantly promoting Bluesound; to me, it seems as if he's trying to convince himself of the uniqueness of his new purchase.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

M

Muggles

Lyricist III

@Flattliner, And yet you keep clinging to the Sonos Community. Not so happy with Bluesound after all?

To be fair to @Flattliner they still own sonos speakers and state why they are rightfully angry. I don’t get the smugness, Sonos screwed us all over, these posts should be amplified especially since the things they broke aren’t back.

Basically, he's constantly promoting Bluesound; to me, it seems as if he's trying to convince himself of the uniqueness of his new purchase.

And?

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