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shaunmoloney
shaunmoloney
Contributor I
June 19, 2018

CR100 Voucher

  • June 19, 2018
  • 14 replies
  • 1087 views
Never Received CR100 Voucher/s. I submitted my CR100 serial/s and do you think I received the voucher/s.........NOPE!! Extremely disappointed. This is very poor, considering that I have my own AV Installation company and over the past 12 months we have spent just under $82k on Sonos products for our clients. Not to mention those clients who purchase the product themselves and we only provide the installation service for them. Thanks Sonos....!!!
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    slowrey
    Contributor II
    March 13, 2019
    I never received mine and actually had a Sonos case where I asked when I would receive my voucher. Am I out of luck?
    Ryan S
    Ryan S
    Retired Sonos Staff
    March 13, 2019
    The vouchers themselves expired last year, not just the offer for receiving one. Your best option is to reply back to that case you had and see if they're able to track down what happened. The team may be able to help with something.
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    slowrey
    Contributor II
    March 13, 2019
    The link to reply to my case comes up with an error that it's no longer available. Also I cannot find my cases within the Sonos support under my profile.

    https://sonos.custhelp.com/app/account/questions/detail/i_id/3715277
    Ryan S
    Ryan S
    Retired Sonos Staff
    March 13, 2019
    The custhelp domain isn't in use anymore, we dropped that last year... But... I see that you have an email ticket open up now. They can look up your old cases and see if there's anything that can be done.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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