15 year anniversary, 15% discount

https://www.johnlewis.com/sonos-play-5-smart-speaker-2nd-gen/p2221630?colour=Black

Ok, John Lewis are a recommended UK retailer and the Play:5, for example, is listed at £449 in the UK, and no mention of a discount or special offer.

So, will I get cashback or not if I buy from John Lewis as we all know the full price is £499?

It's a very vague offer!

Regards,

G

It's NOT vague at all. The offer of a 15% discount is available ONLY if you buy via the Sonos.com website. That means a Play 5 would be £424.15 so still cheaper via Sonos and they also have a generous returns policy.

And, NO. You won't get credited by Sonos if you buy your Play 5 via John Lewis

Your post is confusing. Purchasing a Sonos product from a retailer such as John Lewis entitles the buyer to 15% cashback on proof of purchase.
“Participants may use a discount code received from Sonos (the 'Discount Code') to receive 15% off their purchase on sonos.com or a 15% Cashback Award for purchases made from Sonos-authorised retailers (Participating Retailers), subject to the Terms and Conditions.”

Well I must admit that I hadn't thoroughly read the original mail otherwise I would have purchased my Play 1 using my company's reward scheme from Currys and then claimed the cash back. So I was wrong that the discount is only available via Sonos.com.
Having said that I read the terms, now!, and they do seem fairly clear to me. Buy from Sonos for 15% off or buy from an authorised stockist and claim an additional 15% off the PURCHASE price.

I have no idea what you mean by “an additional 15% off the PURCHASE price.” There is no additional discount - it’s 15% and that’s it. Let me try and simplify it for you.
You purchase a Sonos product from sonos.com, quoting your discount code, and receive 15% discount at the point of sale
OR
You purchase from an authorised retailer, such as John Lewis in the U.K., again quoting your discount code, and the 15% discount will be reimbursed to you at some later date. If the product already has a discounted price then you can’t claim a further 15%.

I read it to mean that if you buy a Play 1 from John Lewis for £190 you would get 190x0.15 cash back.
But y, it ain't up to me. If you're unsure call the sales team

Hello, I have purchased many Sonos products over the years and have my email setup through the app - I recently bought my PLAY 5's to complete my surround sound setup (one one purchased last month through best buy and the other was purchased on 9/6).

I haven't received an email for the code though - can you please help?

If you go back to the first page of this thread, I'd highly recommend that you read all the posts by Ryan S, the Sonos employee.

I emailed the sales team and plan on giving them a call tomorrow - thanks for the response 🙂

I have to agree with Stuart -w . John Lewis is an authorised dealer , their play1 is £180, not £199, but there is no indication that this is a discounted offer, therefore does the buyer get £180 - 15% or does the buyer even though they have bought at £180 only get the full price of £199 - 15%. and I have read the terms and conditions and the claim form but still bemused by which is correct. There is also reference to contacting the sales team I would have thought there would be an update from them or someone who has spoken to them by now.

I bought a Playbase from RicherSounds for £649.99 and submitted a cashback request which has been 'validated for payment' at £97.35.....HTH

I bought a Playbase from RicherSounds for £649.99 and submitted a cashback request which has been 'validated for payment' at £97.35.....HTH
That's what I'd expect -- 15% of the actual purchase cost from a qualifying dealer -- having read the T's & C's. The Richer Sounds discount does not count as a 'Promotion'.

Sevenoaks is about to get yet more of my money as I grab that CONNECT:AMP that I have no real need for.