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Contributor I
February 7, 2024
Answered

Volume Control

The volume on the system turns up to 100% automatically. Is there a fix for this?

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Mr. T
Mr. TAnswer
February 7, 2024

Check the remote volume control is not stuck in the up position. Also check the touch controls on the Arc and/or disable them.

Until you establish the cause of this issue for you, you can also set a volume limit in the app.

3 replies

106rallye
February 7, 2024

You could make a diagnostic whithin 20 minutes after it happens and call Sonos about it.

Mr. T
Mr. TAnswer
February 7, 2024

Check the remote volume control is not stuck in the up position. Also check the touch controls on the Arc and/or disable them.

Until you establish the cause of this issue for you, you can also set a volume limit in the app.

controlav
Lead Maestro
February 7, 2024

Don’t use the Spotify app, it has been responsible for this for years.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.