Vodafone home router

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I have just recently upgraded my home broadband from Sky to a faster Vodofone Ultra. Before the upgrade the SONOS system was perfect. After the upgrade my my speakers are not connecting but only a certain few. In my living room I have the SONOS Arc, 2 x Play 1’s and a Sub. I have connected the Arc to to the router (WiFi) but the surround speakers connect and drop out. I have tried various ways to connect but nothing seems to work. Is there a simple and easy fix?

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7

77nillAnswer

Contributor I

In a nutshell after speaking to both Vodafone and Sonos support, the older speakers don’t like the new WiFi 6 on the new routers.

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7

77nillAuthorAnswer

Contributor I

In a nutshell after speaking to both Vodafone and Sonos support, the older speakers don’t like the new WiFi 6 on the new routers.

Mr. T

This thread confirms wiring the soundbar is a possible solution after speaking with support.

C

craigski

Local Superstar

So @Mr. T currently has a better answer than the best answer in this thread, but the link to the thread with the best answer has no best answer.

Smilja

In a nutshell after speaking to both Vodafone and Sonos support, the older speakers don’t like the new WiFi 6 on the new routers.

SonosNet is an option (ethernet-wiring the Arc to the Speedport); letting your Sonos products only connect to the Speedport’s 2.4 GHz WiFi is another one. Didn’t Sonos Support tell you this? So what are you more comfortable with?

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

Smilja

@craigski, My ISP provided me with a Technicolor router. I had to buy my own router to get my Sonos system up and running.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

Mr. T

Is there a simple and easy fix?

This isn’t the Best Answer either to the question asked.

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