Hello all!
I am very new here. My boss tasked me with replacing our old wired speaker system from our old building to a new audio system when we moved into our new building.
Sonos seemed like the only choice to have speaker that had the power, utilized wifi, and could all be controlled from one device.
Here I am, sitting on $1k of speakers cluttering my desk and my boss is wondering why it is taking so long lol.
So, I have tried setting them up through the app and I get to the part where I am supposed to connect the speaker to the wifi. The app says that the product was added, but I might have to re-open the app or unplug/plug in the speaker to see it in my “System”. I have tried this many times and the “System” option remains light grey with no products appearing for use on the app.
I think there might be an issue with the speakers not actually connecting to the wifi but it says that it does. Unfortunately, I work in the office with 15 other people, so I can’t go around resetting the router every time it suggests, and it didn’t seem to make a difference when I did.
Really open to suggestions, but the app seems to be the issue. It also has given me messages that it can’t detect the wifi, but it has remained on and steady throughout the whole set up.
Is Sonos maybe the wrong product for this application? Any input is welcome.
Sincerely - Just f=Frustrated John