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Contributor I
June 29, 2024
Answered

surround settings disappeared from app

As from the screenshot, the settings of surround has disappeared from Sonos app. Anybody knows something about it? There is no more the possibility to set rear speakers volume and distance. Thx

 

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RhonnyAnswer
Prodigy III
June 29, 2024

When did you last update your app? Speaker distance was added back into the app a couple of updates ago. 
Might be worth checking on your App Store if you have an Update to run. 
If your app is up to date, also go to:

Settings / Manage / System Updates / Check for updates

so you can check your speaker firmware is also up to date. Then close and reopen the app to see if speaker distance is there.
 

2 replies

RhonnyAnswer
Prodigy III
June 29, 2024

When did you last update your app? Speaker distance was added back into the app a couple of updates ago. 
Might be worth checking on your App Store if you have an Update to run. 
If your app is up to date, also go to:

Settings / Manage / System Updates / Check for updates

so you can check your speaker firmware is also up to date. Then close and reopen the app to see if speaker distance is there.
 

MbighinAuthor
Contributor I
June 30, 2024

Thx fixed!