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GuitarSuperstar
Lead Maestro
Apr 4, 2023 5:50 AM UTC
Answered

Surround Audio setting doesn’t change surround levels on Era 300s

@Corry P Some Reddit users noticed that the Surround Audio TV Level setting doesn’t actually change the rear surround levels on the Era 300s. So I decided to test it for myself.

When playing a Dolby Atmos 7.1.4 Test Tones video and a DTS 7.1 Sound Check video, the TV Level setting has no affect on the levels of the rear surround channels. It only changes the side surround levels.

When playing a Dolby Atmos 5.1.4 Test Tones video, the TV Level setting has no affect on the levels of both surround channels. BUT when playing a DTS 5.1 Sound Check video, the TV Level setting DOES change the levels of the two surround channels.

NOTE: The DTS audio is being played as Multichannel PCM from a Blu-ray player.

Is this a bug in the software?

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    Corry P
    Corry PAnswer
    Sonos Staff
    Jul 27, 2023 8:56 AM UTC

    Hi @GuitarSuperstar et al

    We now consider this issue to be resolved. If you continue to see this issue, please ensure your Sonos system is up to date, then get in touch with our technical support team for assistance.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    Corry P
    Corry PAnswer
    Sonos Staff
    Jul 27, 2023 8:56 AM UTC

    Hi @GuitarSuperstar et al

    We now consider this issue to be resolved. If you continue to see this issue, please ensure your Sonos system is up to date, then get in touch with our technical support team for assistance.

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    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    StevenFang
    Avid Contributor I
    Jul 30, 2023 1:18 AM UTC

    I like surround sound but due to my room size, my sitting position is against the wall and not space to place my surround speaker.. it is possible to place right at side of wall instead, will the surround effect is possible.

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    106rallye
    106rallye
    Jul 30, 2023 6:39 AM UTC

    This seems a bit off topic for this thread. You say speaker, not speakers? You cannot use just one speaker for surround.

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