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[SUPER FATAL BUG] Sonos Beam Gen 2 does not pass LFE from surround and overhead channels to the woofer!!!


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I only have Sonos Beam Gen 2 soundbar. I do not have rear or separate woofers. So this is probably a bug that only affects people who use the soundbar alone. However, I can definitely say that it is very critical and very urgent. Because this bug has a huge negative impact on the listening experience. For example, if there is an explosion behind you, the woofer will not work. And if there is an airplane explosion in the air, the woofer will not work.

Just play this test video. You will intuitively see what I am talking about.

https://drive.google.com/file/d/1LVSQiUX1dp3BEmQ6aDHZDOi7RG9zReHf/view?usp=sharing

If you use the Hi-Fi cast app, download it and change the .mp4 extension to .m4a. Then you can cast to the sound bar.

Did you find what you were looking for?

3 replies

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  • Author
  • Avid Contributor I
  • 5 replies
  • March 21, 2025

@Corry P Ah... I guess no one cares how serious this issue is... wow... Anyway, can you please escalate this issue to the Tech team immediately?


Pools-3015
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  • Prodigy I
  • 1015 replies
  • March 21, 2025

Have you contacted support to have them diagnose the problem you are experiencing?

 


106rallye
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  • 6146 replies
  • March 21, 2025

@Blue Windy This is a user community in which Sonos sometimes comments. However irritating the problem might be for you, it only counts as a [SUPER FATAL BUG] if others mentions the same problem. They could do that here or in a phone call to Sonos.

Since the problem is not mentioned here except for you, it might just be your speaker. For help with your personal system, you should indeed call Sonos.


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