Sub mini no voice

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I have a Sonos Beam Gen1 + 2 Play Five Gen2 + Submini. When playing music using the Sonos App, the Submini has no sound; the diaphragm doesn't respond. Could someone please help me? Thank you.

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nik9669aAnswer

Senior Virtuoso

Have you tried boosting the bass in the room’s EQ settings? And turned up the Sub Mini to maximum in settings?

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Stanley_4

Grand Maestro

They use the router to connect for some things but that is too slow for a good audio connection and they generate a hidden 5gHz signal to quickly communicate.

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kakaka123Author

Contributor I

I have a Sonos Beam Gen1 + 2 Play Five Gen2 + Submini. When playing music using the Sonos App, the Submini has no sound; the diaphragm doesn't respond. Could someone please help me? Thank you.

Playing music through the Sonos App, at volume 25, the Sub Mini gain needed to be adjusted to 7 to produce vibration. I've now adjusted it to 15, which produces stronger bass.

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nik9669a

Senior Virtuoso

I have a Sonos Beam Gen1 + 2 Play Five Gen2 + Submini. When playing music using the Sonos App, the Submini has no sound; the diaphragm doesn't respond. Could someone please help me? Thank you.

Playing music through the Sonos App, at volume 25, the Sub Mini gain needed to be adjusted to 7 to produce vibration. I've now adjusted it to 15, which produces stronger bass.

If it needed that much increase, it may still be worth contacting Sonos support to check its working properly; increasing the gain to 7 just to get any sound seems a bit extreme.

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