Relocated recently and changed TVs from a Philips TV to a Samsung AU8000 series. No issues before but I’m now getting intermittent crackle/static while watching TV. Connected via HDMI ARC. TV firmware is up to date. I see a few others have had the same issue. Is there a solution to this?
Answered
Static/Crack Sonos Beam
Best answer by Corry P
Hi
Welcome to the Sonos Community!
I would definitely recommend a reboot of the TV - unplug from power for 30 seconds. Please also make sure it’s software is up-to-date.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Might want to check with Samsung, since the Sonos was working before, and the only thing in the equation that has changed is the TV itself.
+19Hi
Welcome to the Sonos Community!
I would definitely recommend a reboot of the TV - unplug from power for 30 seconds. Please also make sure it’s software is up-to-date.
Samsung TV’s are not always rebooted after only 30 seconds without power. I’d wait a couple minutes at least. If you are impatient, press the power button repeatedly until the TV stops responding.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.