Avid Contributor III

Answered

Speech enhancement of movies

21 replies
907 views

In my living room I use a Sound Bar, Two “Ones” for Surround and a Sub. I have turned on speech enhancement, but it makes little difference. Is there anything else I can do besides selling my Sonos and buying a conventional home theatre setup which will work much better.

I am very disappointed that after all these years of people complaining about dialogue on Sonos that nothing has been done to address this.

This is the only reason I cannot recommend Sonos to friends and family.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ken_GriffithsAnswer

@Stirv,

I guess we all may hear things differently and of course there’s the listening environment to consider aswell as the various audio/video sources. There could even be something wrong with your A/V products, or cables etc.

It is difficult to diagnose these things from afar. However I and all my immediate family members have 6 Sonos soundbars between us and that includes 3 Sonos Arcs and we all think that the Arc sounds great.

If you think something isn’t right with your equipment you should really reach out to the manufacturers customer support desk. If you think it’s your Arc that’s at fault, then supply Sonos with diagnostic reports and videos and then go from there.

Personally speaking myself and family members that have Sonos Home Theatres are all happy with them - I’m sorry if you do not believe that’s the truth, but I can assure you it is.

To submit diagnostic reports and video etc. to Sonos, see the below links…

And I do sincerely hope you find the answers you’re looking for with your TV audio in your own listening environment.

P.S. - Yes the Soro App is iOS only (sorry🙏 I perhaps should have clarified that).

Show previous replies

G

GuitarSuperstar

Lead Maestro

@Stirv

For the best quality audio, be sure the Sonos Arc is connected to the TV’s eARC port, not the optical port.

Also be sure to set your TV is set to these settings:

HDMI Input Audio Format: Bitstream

Digital Sound Output: Pass Through

eARC Support: On

On the Fire TV Stick, be sure to set the Surround Sound setting to Best Available.

Also be sure to perform Trueplay tuning in the Sonos app.

The quote by Rashi is just words of wisdom that I try to live by. It’s not necessarily related to anything Sonos.

"Receive with simplicity everything that happens to you." - Rashi

Ken_Griffiths

@Stirv
What’s all this about raising the remote 5, 10, 20+ times - I can’t even get my Wife to hand it over, never mind have the chance to adjust the TV volume level.

Just to say my Fire TV has volume normalisation (volume leveller) which I have set to ON anyway, so I very rarely need to adjust anything when using that A/V source… it’s not something I expect my TV attached Sonos speaker(s) to do anyway - it’s more a ‘sending-device’ issue IMHO …and in 99% of my TV viewing I also find the dialogue front-centre channel sounds fine to my ears.

I have ‘Night Sound’ scheduled to turn on/off for late night listening using the Soro (3rd-party) App, so as not to disturb neighbours/young children next door. That was just ‘set & forget’.

Nothing to complain about as far as Sonos is concerned here, but if they want to pay me for this favourable review then any reward will be most gratefully received.😂

S

Stirv

Lyricist III

HEY Mr. T Enthusiast II - I DO NOT GIV A __________ WHAT YOU ARE INTEREST IN!!!!!

Furthermor, you do not even know a rant when you see one! THERE WAS NO RANT!!!

For what it is worth, an to you it will not be worth anythin, I only offered FACTS included with my experiences!!!

If you’re not interested in facts go back to your hole, and do not read anythin!

Mr. T

HEY Mr. T Enthusiast II - I DO NOT GIV A __________ WHAT YOU ARE INTEREST IN!!!!!

Furthermor, you do not even know a rant when you see one! THERE WAS NO RANT!!!

For what it is worth, an to you it will not be worth anythin, I only offered FACTS included with my experiences!!!

If you’re not interested in facts go back to your hole, and do not read anythin!

😴😴😴

S

Stirv

Lyricist III

GuitarSuperstar Maestro – he Sonos Arc IS. connected to the TV’s eARC port.

HDMI Input Audio Format: Bitstream = YES

Digital Sound Output: Pass Through = YES

eARC Support: On = YES

I will have to check the Fire TV Stick!

With reference to ‘Trueplay tuning:”

“BEEN THERE, DONE THAT” – At least ½ dozen times with my wife’s iPhone & with Audio/Video specialist Techs from BB’s Geek Squad, and it does not do a damned thing!

Thanks anyway.

*** wife’s iPhone (I wouldn’t own anything Apple, beyond stock until they lose their antitrust trial), and Sonos refuses to develop a similar App for Android owner!!!!!!!!!! Lousy equipment, & only willing to service some consumers🤷‍♂️)!!!!!!!!!!

This has been a problem for years, and there does not seem to be a fix!

With all due respect - The quote by Rashi may be something good to live by, but I think this is not the place to offer personal philosophy, and it is not relivant to the not-so-simple frustrations Sonos customers are experiences.

S

Stirv

Lyricist III

Ken_Griffiths,

“What’s all this about raising the remote 5, 10, 20+ times - I can’t even get my Wife to hand it over, never mind have the chance to adjust the TV volume level.” LOL, LOL, 😂😂😂

My wife claims that she doesn’t even know how to use the remote because it always in my hand, or I’m sitting on it😂

When I looked up the speakers in the Arc I only found mentioned one tiny front-centre speaker, and no way to adjust it. I admit that I am hard-of-hearing, but I doubt many people can compare to, or knows someone who has the “X-Ray” hearing that she has, and she has problems distinguishing dialogue from the TV. Even my hearing aids do not help me.

‘Night Sound’ is on.

I am not familar with “Soro,” so I just looked for it. It must be just for iPhones???

I think that they must pay the “professional” reviewers, so they should pay you too!

S

Stirv

Lyricist III

Mr. T Enthusiast II - I

😴😴😴 I guess you know the world you live in!

S

Stirv

Lyricist III

I saw this Question posed to someone under another “thread.”

“Where is the arc mounted? Wall, TV stand? Ear level? What's the distance from your main listening position and the ARC?”

I do not think the answers will assist US, but we’re open minded, especially if we do not have to spend a fortune $ more!!!

The ARC is ~ 1” below the TV, mounted on a bracket affixed to the back of the TV (so it is not even back on the wall).

Sitting on the sofa the soundbar is at ear level.

The distance from the ARC to the sofa is 13.25’.

&

We both hear ALL of the other sounds from the TV just fine 🤷‍♂️

Ken_GriffithsAnswer

@Stirv,

I guess we all may hear things differently and of course there’s the listening environment to consider aswell as the various audio/video sources. There could even be something wrong with your A/V products, or cables etc.

It is difficult to diagnose these things from afar. However I and all my immediate family members have 6 Sonos soundbars between us and that includes 3 Sonos Arcs and we all think that the Arc sounds great.

If you think something isn’t right with your equipment you should really reach out to the manufacturers customer support desk. If you think it’s your Arc that’s at fault, then supply Sonos with diagnostic reports and videos and then go from there.

Personally speaking myself and family members that have Sonos Home Theatres are all happy with them - I’m sorry if you do not believe that’s the truth, but I can assure you it is.

To submit diagnostic reports and video etc. to Sonos, see the below links…

And I do sincerely hope you find the answers you’re looking for with your TV audio in your own listening environment.

P.S. - Yes the Soro App is iOS only (sorry🙏 I perhaps should have clarified that).