Soundbar has disappeared from my system and connected speakers 2 sonos ones and sub do not work anymore

5 replies
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I do have multipe issues but all seem to be connected with my sonos soundbar not being visible in my system anymore. It was connected as a home cinema system with two sonos one and a sonos sub. The sonos ones also have gone missing, the sub shows not connected, unable to remove and reconnect everytime i tried. Unplugged the power cord already from all devices, did not help. Anyone an idea, what the issue is?

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106rallyeAnswer

Can you still get TV sound from your soundbar? I’ve seen mentioned the WiFi card on the Playbar may become faulty.

106rallye

You could try a restart of your router.

M

MatzdaAuthor

Contributor I

Ok, that worked now to bring back Sub and the One’s to be shown in the MacOS app system details view (in the android sonos app the sub still is shown unconnected and the One’s are not shown at all), The soundbar still is not shown anywhere.

106rallyeAnswer

Can you still get TV sound from your soundbar? I’ve seen mentioned the WiFi card on the Playbar may become faulty.

M

MatzdaAuthor

Contributor I

Yes, sound from TV works.

M

MatzdaAuthor

Contributor I

Can you still get TV sound from your soundbar? I’ve seen mentioned the WiFi card on the Playbar may become faulty.

I did connect my playbar now via LAN cable and system is back to work fine, so seems to be a.faulty wifi module of the playbar having caused the issue. Thanks for your help!

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