Skip to main content
Answered

sound lag on surround setup

  • November 10, 2024
  • 9 replies
  • 146 views

Sizzlalova
Forum|alt.badge.img+1

Why can I adjust the sound lag in the wrong direction but CANNOT improve it on tv surround setup?

Between the Sonos adjustment and the Samsung OLED, I can only make the problem worse.  

I waited years to pull the trigger on this setup and (in my wife's words...) "ITS UNWATCHABLE"

Best answer by UKMedia

Yes, TV source is Xfinity.

Also, I miss spoke.  The TV IS the LG OLED

A quick search suggests that you turn off Secondary Audio Programming (SAP), please see: 

https://forums.xfinity.com/conversations/x1/my-audio-video-do-not-sync-properly/610c22736e891e630f6960b5

Sorry, if this is something that you have already looked at.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

9 replies

UKMedia
  • November 11, 2024

Why can I adjust the sound lag in the wrong direction but CANNOT improve it on tv surround setup?

Between the Sonos adjustment and the Samsung OLED, I can only make the problem worse.  

I waited years to pull the trigger on this setup and (in my wife's words...) "ITS UNWATCHABLE"

The Sonos lag can only be increased.  It’s not possible for the Sonos App to play audio before it receives it.

You don’t have a soundbar mentioned in your profile, can you confirm what Home Theatre Sonos device you have connected to your TV?


Sizzlalova
Forum|alt.badge.img+1
  • Author
  • Trending Lyricist I
  • November 11, 2024

My surround setup is:

Arc Gen1

Sub Gen3

ERA 300 Gen1 (pair)

 

I have set TV dialog sync to 0, group audio delay to (min) 75ms, and on the TV (Samsung OLED) I have done the same. 

The delay is substantially more than 75ms


UKMedia
  • November 11, 2024

I have the same Sonos setup, but with an LG TV, and Sonos App settings and don’t get any audio lag.  Are you using an external source to the TV?


Sizzlalova
Forum|alt.badge.img+1
  • Author
  • Trending Lyricist I
  • November 11, 2024

Yes, TV source is Xfinity.

Also, I miss spoke.  The TV IS the LG OLED


Sizzlalova
Forum|alt.badge.img+1
  • Author
  • Trending Lyricist I
  • November 11, 2024

I just tested it on wifi with Netflix and it is a noticeable improvement.  So, the issue is with live TV on wired cable feed.  

It's so odd


UKMedia
  • Answer
  • November 11, 2024

Yes, TV source is Xfinity.

Also, I miss spoke.  The TV IS the LG OLED

A quick search suggests that you turn off Secondary Audio Programming (SAP), please see: 

https://forums.xfinity.com/conversations/x1/my-audio-video-do-not-sync-properly/610c22736e891e630f6960b5

Sorry, if this is something that you have already looked at.


Sizzlalova
Forum|alt.badge.img+1
  • Author
  • Trending Lyricist I
  • December 29, 2024

I've tried everything.  NOTHING works

 

So frustrating.  Hindsight is 20/20.  🙄😕

 

...at least music sounds good


Forum|alt.badge.img+19
  • Senior Virtuoso
  • December 29, 2024

Complain to the tv manufacturers. They need to introduce a “video delay” feature. Many soundbars suffer from the lag you’re experiencing. 


buzz
  • December 29, 2024

In my experience TV voice sync varies from program to program. I’ve been in a TV station central control and voice sync was already out of wack. When I pointed this out, I got a blank stare indicating that I “didn’t get it”.

The movie industry had this issue solved by the early 1940’s. In general I notice that voice sync is better on movie channels.