Hello,
I have a Eero mesh network and have tried the troubleshooting steps above, putting the mesh network into bridge mode but my living room setup (beam, sub and 2x one SL) still disappears from the sonos app everyday! At least once A day I have to search for missing products or update the network on my living room surround setup so that it returns to the app.
This has been ongoing for about a month now, nothing has changed on my network. As a worst case scenario, yesterday I factory restored the whole living room and still the living room disappears from my app.
please help!!