Answered
Sonos Sub (Gen 3) clicking noise
Hi, my Sub Gen 3 is making a very distracting clicking noise (similar to a spinning Hard Drive) every time something is being reproduced by the audio system. My diagnostic info is: 1963654690
Thanks
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Hello
Thank you for reaching out with your Sub issue. Please review these brief questions:
Hello :
Is this more of an internal mechanical rattling or is it a clipping sound related to the audio source?
Does the rattling change if you change the orientation or position of the Sub itself?
Is there any chance that the Sub is resonating against the surface that it is sitting on?
If the rattling is internal and doesn’t change when you adjust the position of the Sub, please reach out to us directly to troubleshoot and evaluate your Sub for replacement.
If you are able to capture a short video of this audio issue to share, it will help us understand what may be happening with your speaker.
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