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Contributor I
October 21, 2024
Answered

Sonos Ray - network

Why will my Ray not connect to my network.  It shows Not Registered in my app, I go to register, go through the set up but it fails to connect to my network every time. 

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MoPac
MoPacAnswer
Headliner III
October 21, 2024

 Try signing out of your Sonos account then sign back in.

4 replies

MoPac
Headliner III
October 21, 2024

Describe your network.

Al KateAuthor
Contributor I
October 21, 2024

I use AT&T internet.  It’s your basic home wifi network.  I have the Sonos Beam as well as the SL1 speaker, they all installed easily on my wifi, the Ray simply will not connect.  

MoPac
MoPacAnswer
Headliner III
October 21, 2024

 Try signing out of your Sonos account then sign back in.

Al KateAuthor
Contributor I
October 21, 2024

That’s the only thing that I have not done.  I’ll give it a go.