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rosedeal
Contributor I
January 21, 2024

SONOS on fully wireless network and Connect:Amp use in surround sound

  • January 21, 2024
  • 22 replies
  • 2094 views

I have a mostly Gen 2 SONOS system consisting of a Playbar connected via optic to a Samsung Smart TV running over a T-Mobile Home Internet network hub located in a different part of my home. My SONOS system is configured for Home Theater using a Connect:Amp, located in an A//V closet, to connect two ceiling speakers for surround sound. Currently all SONOS devices are connected wireless to the T-Mobile router. The system info in the SONOS app shows the Playbar with (+Sub+LS+RS) but I don’t seem to be getting any of the surround sound from my ceiling speakers. The SONOS setup guide indicates that the Connect:Amp needs to be connected via ethernet cable to the sound bar, in my case the Playbar. And that device should be connected via ethernet to the router. The location of my T-Mobile router does not lend itself to connect directly to the Playbar.

My question is: If I connect the Connect:Amp to my Playbar with an ethernet cable should that solve my ceiling speaker issue even though the Playbar is connected wireless to my T-Mobile router instead of directly via ethernet cable?

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rosedealAuthor
Contributor I
January 25, 2024

I saw this posting in another community stream and was wondering if it is in fact true. I noticed today that after all the surround fixes employed on my system that my Sub is not receiving any output (it’s not wired). The user that started the other posting titled Sub says it's connected to Playbar, but no sound is output has a similar setup to mine. They later said they had figured out the problem and that it had to do with resetting the Playbar to wifi enabled.

In the other posting 106Rallye replied “Indeed. Wifi off in this context for Sonos means “all wireless connections off”, including the wireless connection to the Sub.”.

Is this true and should solve my Sub issue too? Another example of a setup nugget not obvious. Thanks.

Airgetlam
Airgetlam
January 25, 2024

If it is turned off, then it is certainly a concern. 99% of the time, you should not turn off the WiFi on a Sonos Soundbar, whether it is wired, or on WiFi. 

Bruce
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