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Jeff V
Contributor I
April 4, 2021
Answered

Sonos keeps turning itself down

I have a speaker system that includes the Arc, Sub (Gen 3) and two Sonos One SLs.

When I am watching television, it randomly turns itself down.

I am not touching the remote or the app, and there is nothing/nobody else in my house that would be turning it down. Frustrating.

Anyone have any ideas on how to make this stop?

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GuitarSuperstarAnswer
Lead Maestro
April 4, 2021

Try unplugging your TV and Arc from power for about a minute.

"Receive with simplicity everything that happens to you." - Rashi
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2 replies

GuitarSuperstarAnswer
Lead Maestro
April 4, 2021

Try unplugging your TV and Arc from power for about a minute.

"Receive with simplicity everything that happens to you." - Rashi
Jeff VAuthor
Contributor I
April 5, 2021

Thank you @GuitarSuperstar! That seems to have resolved it, at least for now.

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