Chromatic Producer I

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Sonos goes haywire when using a recordplayer with sa port

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I used to have my Sonos Amp connected to my Pro-ject turntable (debut III with preamp). I moved my Amp away and recently also got a Sonos Port. I connected my turntable to the port and want to use it as an input for the record player.

But the audio keeps dropping, at some point my system goes total haywire. Most Sonos devices totally drop out and are missing from the system and after a while come back. Today it even when they came back claimed two S2 products (Ikea speakers) where incompatible with S2 and after a few more minutes they did show up normally again.

This is my setup:

Pro-ject recordplayer line into Sonos Port

Sonos Amp

Sonos Arc + Sub + 2 Sonos Ones SL

2 Sonos Ikea speakers

Sonos One

Sonos Play:1

Sonos Roam

Sonos Boost

The port is NOT connected to any receiver and just functioning as a line in for the turntable.

I try and play the line in on the Arc, Play:1 and/or Amp. Lots of drops of the sound until it all goes haywire.

When it goes haywire it seems like mostly the products who use the Boost disappear. I know my One is on the wifi network directly and so is the Port. The odd thing is my Arc also disappears and that one is wired.

Any tips or ideas what I can do?

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Ken_GriffithsAnswer

Does your router have separate SSID’s for its 2.4Ghz and 5Ghz WiFi bands? If so, perhaps shift the Roam onto the 5Ghz band and then remove your routers 2.4Ghz WiFi credentials (if applicable) from your Sonos App network settings, leaving just the 5Ghz band in place. Also…

Set the routers 2.4Ghz WiFi band to channel 1, 6 or 11 and set the channel-width to 20MHz only.
Set the Boost so that it is at least one metre (or more) away from the router.
Set the SonosNet channel in the Sonos App so it is at least 5 channels away from the chosen router channel.

What I think may also prove helpful in this instance, is to reserve/fix all the Sonos IP addresses in your routers DHCP servers reservation table, so that on system-reboot the Sonos products will always get assigned their existing IP address.

See if those few suggestions resolve your system issues.

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AsgorathAuthor

Chromatic Producer I

It seems to be fixed! Managed to play an A side of a record without any drops, sonos systems disappearing, etc. So far so good. !!

Things I did (and any and all or a combination ofc.) can be it. I obviously didn’t just do one thing and try to know exactly what, that would be way to scientific and organized :)

Router:

2.4 Ghz to 20 Mhz only
2.4 Ghz from auto-channel to channel 1
Followed a guide on the internet for most optimal Router settings for the ‘proffesional’ section of Wifi on my Asus router. Causing me to flip Enable IGMP Snooping from On to Off.

Sonos

Sonos to Channel 11
Audio Compression to auto instead of uncompressed (I really think this may have been it)
Audio delay on the Port to to Max

As mentioned because I use the Boost and as such SonosNet I think the Router settings may not have been the biggest issue, unless the channels where interfering. So think the Audio Compression of line-in may have been the one causing the problems?

But I have been on a long battle on why my Wifi signal sometimes goes bonkers. I’ve used Apple’s AirPort Utility’s very handy channel sniffer to figure out the endless amounts of channels and wifi signals here. Even tried out a different routers once, etc. At some point one of my Network switches was the issue, but that was replaced. I’ve managed to improve the signal a lot over time. But never completely. To the point it’s even left ppl who know way more than me about it baffled. So who knows, perhaps limiting the 2.4Ghz to 20Mhz or something like that will have played a part, and perhaps improve my overall quality. Which is very welcome with a full Smarthome and over 50+ deviced connected :P

Huge thanks to @Ken_Griffiths and @ratty

AsgorathAuthor

Chromatic Producer I

So the label actual means its using the Boost / SonosNet? Christ that is some unclear labeling. Glad I didn’t turn it off just to try :)

Oh I’ve not said so yet, but thank you for all the help so far.

ha ha .. you certainly wouldn’t be the first to have switched off the WiFi adapter and wondered why things were not working. It mostly happens when folk cable a Beam/Arc etc; to a router and then switch off the adapter thinking it’s not needed, when in fact it’s needed for the wireless surround speakers/Sub to work - oddly they don’t realise their surrounds stopped working until a few days later and then wonder if their devices have a fault?

Yeah, I was just about to think, since the Arc is cabled…. glad I also didn’t do that :) God that label at least needs like a massive info-box besides it what it actually does.

ratty

FWIW 40MHz at 2.4GHz is crazy, antisocial even, assuming there are any other channels in use (by you or neighbours). It can’t avoid overlapping with the standard recommended channels (1, 6, 11). Partial overlaps are particularly damaging.

AsgorathAuthor

Chromatic Producer I

FWIW 40MHz at 2.4GHz is crazy, antisocial even, assuming there are any other channels in use (by you or neighbours). It can’t avoid overlapping with the standard recommended channels (1, 6, 11). Partial overlaps are particularly damaging.

Perhaps this will also fix my overall network issue. If so, I could hug the two of you :wink: It’s wild here with Wifi signals. While living in a suburban house at the corner of a street, it’s still insane how many wifi signals there are. Perhaps I should just try and organize the street to all pick specific channels for 2.4Ghz :)

A reason why I left it to my router to find the best signal on ‘auto’, but perhaps that was actually NOT a good idea.

ratty

Plus there’s all the Zigbee low-power IoT stuff, and Bluetooth, jostling for space in the Wild West of the 2.4GHz band. And that’s before the microwave oven gets turned on.

AsgorathAuthor

Chromatic Producer I

Plus there’s all the Zigbee low-power IoT stuff, and Bluetooth, jostling for space in the Wild West of the 2.4GHz band. And that’s before the microwave oven gets turned on.

I do have a ***** (metric ton) of Zigbee IoT devices. So perhaps I am my own worst enemy there. Luckily we don’t use the microwave a lot :yum:

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