Hi community!
I’ve got this really weird problem that’s started happening recently, let me describe my setup first.
The Setup
- Sony TV KD-49XF7093
- Sonos Beam (1st Gen)
- Apple TV HD
The Apple TV is plugged in to the Sony TV with a HDMI Cable. There is then a HDMI cable from the ARC out on the Sony TV to the Sonos Beam.
The Problem
For the last 2 weeks, every night at 9pm sharp the audio stops on the Sonos Beam, the TV Speakers become Active, and then back to the Sonos Beam, all within about 2 seconds. you can clearly hear the sound difference in the room, recording it on my phone only really shows the messages that pop up, it’s difficult to hear the sound dipping in and out given the recording of the show that I did.
Things I’ve tried
- Rebooting Sonos
- Turning TV off at the wall
- Swapping HDMI Cable (ARC)
- Updating TV
- Updating Sonos
- Updating Apple TV
- Changing the time on the TV to trick it not at 9pm
- Speaking to Sonos who believe it to be network related (I still can’t get my head around this) - they’ve asked me to reboot every other speaker in my house because they could see wireless interference. My mind is still bending as to how that could effect a HDMI cable providing audio. Honestly, I could go full rant about this. They’ve even suggested I change wireless channel.
- Sent diagnostics to Sonos for the Beam.
- Sonos have suggested I test it again tonight, after rebooting all speakers in the house.
So, calming my annoyance about the network interference on a HDMI connected device, I’m currently at a bit of a loss. I’ve just planned to call them back tomorrow being pretty confident in my thoughts that todays troubleshooting won’t of fixed it.
Why on earth would it be 9pm every night? What could possibly be causing that blip?
I’d be interested to know your thoughts and ideas.