Sonos Beam and 1x One sounds hollow when watching TV

11 replies
592 views

Hello everyone,

at the moment i have 1x Sonos Beam and 1x Sonos One connected in a group.
When we watch TV the sound can sound a bit hollow to listen to. True tone is setup on both devices.

Can anyone explain how this comes and how to fix this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ken_GriffithsAnswer

It is likely the TV audio delay is causing that hollow/echo experience due to ‘group’ audio buffering. What should eradicate the issue is to ‘bond’ rather than ‘group’ the players, but to do that you first need two Sonos Ones, as the bonding process requires two surrounds as mentioned in these support links:

https://support.sonos.com/s/article/2927

https://support.sonos.com/s/article/4807

Show previous replies

Ken_Griffiths

For other Apps like Netflix, Prime Movies etc; you may need to set the TV sound-out to either ‘Auto’, Dolby Digital Atmos/plus/5.1 depending on what your make/model of TV supports.

Sign up

Login to the community