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Contributor I
April 10, 2022
Answered

sonos beam 2 disconnects from the TV

Hello,

Everyday my Sonos beam 2 keeps disconnecting from the TV, I have to plug and unplug the Hdmi cable so it can work again. It's really random, what can I do please ?

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Lead Maestro
April 10, 2022

Have you enabled CEC on your TV? Are you using the Sonos-supplied HDMI cable? Do you have any other external media devices connected to the TV?

"Receive with simplicity everything that happens to you." - Rashi

2 replies

buzz
Grand Maestro
April 10, 2022

Which model TV?

Lead Maestro
April 10, 2022

Have you enabled CEC on your TV? Are you using the Sonos-supplied HDMI cable? Do you have any other external media devices connected to the TV?

"Receive with simplicity everything that happens to you." - Rashi